North vs. Macro

Cohere North 2 is an enterprise agentic AI platform that brings AI agents, workflow automation, enterprise knowledge, application creation, memory, security, governance, and administrative controls into a unified environment. The platform is designed for organizations that want to automate work and accelerate decision-making while retaining control over how AI interacts with corporate data and systems. North 2 Agents can use organizational knowledge from connected sources to perform tasks and collaborate with employees across business workflows. Its Automations capability lets users build workflows through natural language and monitor automated processes using analytics. Skills provide reusable capabilities that agents can call when performing tasks, allowing organizations to standardize commonly used logic instead of rebuilding it for individual workflows. Libraries provide shared organizational knowledge and assets that can be accessed across teams and agent-powered processes. Memory preserves relevant context between interactions so users and agents can continue work without repeatedly rebuilding their understanding of previous activity. North Applications enables employees to prototype and create presentations, dashboards, documents, and applications directly from conversational interactions. Guardrails give organizations controls over where and how employees interact with AI and provide mechanisms for identifying activity that requires additional review. Administrative tools provide system-level management capabilities extending down to individual users and agents, while APIs and built-in connectors integrate North with existing enterprise tools, data sources, and monitoring systems. North 2 can be privately deployed within an organization's VPC or on-premises environment or operated through Cohere's secure Model Vault inference platform, making it suitable for enterprises with strict security, privacy, compliance, and infrastructure requirements.

Macro is an open-source AI workspace designed to unify communication, collaboration, knowledge management, and customer relationship management within a single application. The platform replaces separate email clients, messaging tools, document editors, task managers, CRM systems, and AI assistants by bringing them together into one connected environment. At the core of Macro is a shared AI memory that continuously learns from emails, documents, chats, meetings, tasks, and CRM activity, allowing AI agents to understand the full context of an organization's work. Its keyboard-first email experience combines fast navigation, unified inboxes, AI-assisted writing, intelligent search, and streamlined message management to improve productivity. Teams can collaborate through markdown-native documents that support real-time editing, version control, AI-assisted writing, and direct links to conversations, tasks, and other workspace resources. Integrated messaging channels connect discussions with emails, documents, projects, and customer records so information remains organized instead of scattered across multiple platforms. Macro's task management system lets users instantly convert messages into actionable work items, assign priorities, delegate execution to AI agents, and automatically track progress through development workflows. The integrated CRM provides AI-generated customer summaries by combining contacts, emails, meetings, tasks, documents, and organizational memory into a single account view before sales or customer success interactions. Because Macro is open source, organizations can inspect the codebase, customize features, deploy the platform on their own infrastructure, and integrate it with existing workflows. Enterprise-grade security includes SOC 2 Type II certification and zero data retention with supported AI providers to help protect sensitive business information.