Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • GoCodes Reviews & Ratings
    4.4 out of 5 stars 275 Ratings
    Company Website for GoCodes
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • North One Reviews & Ratings
    4.5 out of 5 stars 5,042 Ratings
    Company Website for North One
  • Level 6 Reviews & Ratings
    4.9 out of 5 stars 36 Ratings
    Company Website for Level 6
  • Alosant Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Alosant
  • Roofr Reviews & Ratings
    4.7 out of 5 stars 146 Ratings
    Company Website for Roofr
  • Insightful Reviews & Ratings
    4.7 out of 5 stars 707 Ratings
    Company Website for Insightful
  • SharpeSoft Estimator Reviews & Ratings
    4.7 out of 5 stars 48 Ratings
    Company Website for SharpeSoft Estimator
  • WEX Field Service Management Reviews & Ratings
    4.6 out of 5 stars 67 Ratings
    Company Website for WEX Field Service Management

What is NorthStar?

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

Media

Media

Integrations Supported

CheddrSuite
Eat App
Fresh KDS
Legion

Integrations Supported

JSON
PHP

API Availability

API Availability

Has API

Pricing Information

$250000.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Northstar Utilities

Date Founded

1976

Company Location

Canada

Company Website

www.northstarutilities.com

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management

Categories and Features

Utility Billing

Not specified

Popular Alternatives

Diversified Billing Reviews & Ratings

Diversified Billing

Diversified Technology Corp

Popular Alternatives

CUBIC Reviews & Ratings

CUBIC

FREY Municipal Software
inHANCE Reviews & Ratings

inHANCE

inHance Utilities
FundView Utility Billing Reviews & Ratings

FundView Utility Billing

Fund Accounting Solution Technologies
2.0 out of 5 stars
NorthStar Controller Reviews & Ratings

NorthStar Controller

Juniper Networks
Utility Star Reviews & Ratings

Utility Star

Able Software