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What is NorthStar?

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

What is NorthStar Controller?

Network operators need the ability to automate the provisioning and management of network service paths that cater to various application and end-user constraints. The NorthStar Controller stands out as the pioneering WAN software-defined networking (SDN) controller specifically engineered for optimizing traffic, thereby aiding operators in achieving this essential capability. It simplifies the management of segment routing and IP/MPLS flows across diverse networks, including those of service providers, cloud providers, and large enterprises. By utilizing the NorthStar Controller, operators can gain comprehensive insights into traffic behaviors, while also improving network capacity through automation. The system consistently monitors the network in real-time, gathering and analyzing streaming telemetry, IGP, and BGP-LS data to create new service paths that meet user-defined SLA requirements. As a result, the NorthStar Controller allows operators to run their networks with enhanced capacity utilization, ensuring both efficiency and reliability in operations. Furthermore, this innovative solution equips operators with the tools needed to make data-driven decisions that optimize network performance while upholding service quality standards. In a landscape where network demands are constantly evolving, the adaptability offered by the NorthStar Controller is invaluable.

Media

Media

Integrations Supported

CheddrSuite
Eat App
Fresh KDS
Legion

Integrations Supported

API Availability

API Availability

Pricing Information

$250000.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Northstar Utilities

Date Founded

1976

Company Location

Canada

Company Website

www.northstarutilities.com

Company Facts

Organization Name

Juniper Networks

Date Founded

1996

Company Location

United States

Company Website

www.juniper.net/us/en/products-services/sdn/northstar-network-controller/

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management

Categories and Features

SD-WAN

Not specified

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