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What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

What is Cetaris Fix?

Cetaris Fix serves as a productivity solution designed to facilitate technicians' ability to operate effectively while on the move. It streamlines the management of work orders, inspections, and task tracking, ensuring that all processes are efficient. Access to Cetaris Fix is exclusive to users who have acquired the necessary maintenance software. The tool automates the tracking of tasks and work orders at every level, enabling a seamless workflow. By documenting all repairs made to assets, it minimizes downtime and enhances overall productivity. Furthermore, real-time data from the shop floor can be integrated into reports, empowering managers to make decisions based on exceptions. This ensures that all essential information is readily available exactly where it is needed—at the asset during repairs. With Cetaris Fix, technicians can improve their efficiency and communication, ultimately benefiting the entire operation.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine

Integrations Supported

LoadMaster
Samsara

API Availability

Has API

API Availability

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Company Facts

Organization Name

Cetaris

Date Founded

1989

Company Location

Canada

Company Website

cetaris.com/work-order-app

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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