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What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

What is Hamilton Facility?

Regardless of the type of business you operate, effectively handling every incoming request can be quite challenging. The Hamilton Facility functions as an all-inclusive solution for service and maintenance management, enabling centralized scheduling for all inquiries through a single software platform. Whether it involves fixing a broken chair or tackling a significant water damage issue, our versatile software is an invaluable asset for organizations. Employees can directly submit their service requests to the facilities management teams via this software, ensuring a smooth and efficient process. Every request, whether it pertains to a malfunctioning printer or air-conditioning problems, is carefully monitored, with resolutions confirmed only upon complete satisfaction from the requester. Moreover, the application provides the ability to prioritize tasks based on urgency, thereby improving the overall response rate. This service management system grants facility managers the capability to allocate tasks in a more organized manner, leading to a quicker and more effective response to maintenance demands. Furthermore, users will have a clear view of their teams' workloads, allowing for consistent tracking of maintenance requests through a well-organized overview within the software. This approach not only boosts efficiency but also cultivates a culture of accountability and responsiveness throughout your organization, ultimately leading to enhanced operational effectiveness. By leveraging such a system, businesses can ensure that their maintenance needs are met promptly and effectively, thereby supporting overall productivity.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Pricing Information

€99 per site per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Company Facts

Organization Name

Hamilton Apps

Date Founded

1995

Company Location

France

Company Website

hamiltonapps.com/en/produit/hamilton-facility

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Facility Management

Not specified

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