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What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

What is ML Work Orders?

Effective management of work orders through specialized software is crucial for the dedicated teams responsible for ensuring seamless operations in facility maintenance. This all-encompassing tool offers all the essentials for managing work orders efficiently and effectively. By facilitating real-time updates on request progress, it significantly enhances communication among team members. With the capability to achieve a work order response time of less than 24 hours, organizations can reduce the labor involved in processing these requests by over 50% in just a few weeks. The software allows for customizable workflows that cater to various work order types, including maintenance and IT issues, tailored to specific challenges or facilities. All system data is centralized in a secure and easily accessible platform compatible with any web-enabled device, ensuring that information is always at hand. Users can effortlessly track labor hours, costs, inventory levels, and purchase expenditures tied to each work order. Additionally, by utilizing QR Codes, equipment can be monitored for quick data retrieval whenever required. An accurate inventory of supplies and parts across facilities is maintained, bolstering operational readiness. Moreover, the ability to set up recurring tasks for detailed cleanings and inspections greatly contributes to preserving asset longevity, ensuring they remain in peak condition for many years. This comprehensive software solution not only enhances operational efficiency but also cultivates a more organized, proactive approach to maintenance management, ultimately driving greater satisfaction among all stakeholders involved.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine

Integrations Supported

ML Schedules

API Availability

Has API

API Availability

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Company Facts

Organization Name

MasterLibrary.Com

Date Founded

2015

Company Location

United States

Company Website

www.masterlibrary.com

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Facility Management

Facility Scheduling
Inventory Control
Preventive Maintenance
Schools
Work Order Management

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