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What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

What is MyCity?

MyCity functions as an engaging platform aimed at fostering interaction between residents and their local governments by unifying municipal information and services into a seamless mobile and web interface. This innovative tool keeps residents updated on important news, events, and alerts from their municipalities, while also allowing them to report issues in their community with accompanying photos and precise location data. Furthermore, users can tap into various community resources, submit necessary forms, make payments, and access a wide array of digital services provided by local authorities. By encouraging public involvement and facilitating surveys, the platform ensures that the voices of residents are heard in the decision-making processes of local governance. Local governments are given the opportunity to tailor branding, content, and service structures to meet the unique needs of their communities, allowing for efficient organization of information linked to relevant sources and existing systems. MyCity is specifically crafted for municipalities and local government entities, making it a crucial digital tool for improving communication with residents and providing easy access to local services on both mobile and web platforms. Additionally, it enhances the ability of local authorities to connect more dynamically with their communities in a world that is increasingly reliant on digital solutions. This comprehensive approach not only improves service delivery but also strengthens the relationship between residents and their local governments.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Company Facts

Organization Name

Dreamview

Company Location

Israel

Company Website

www.mycity-app.co.il/en/

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Municipal

Not specified

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