Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SciSure Reviews & Ratings
    298 Ratings
    Company Website
  • ContractSafe Reviews & Ratings
    316 Ratings
    Company Website
  • LabWare LIMS Reviews & Ratings
    113 Ratings
    Company Website
  • LALAL.AI Reviews & Ratings
    5,121 Ratings
    Company Website
  • LogicalDOC Reviews & Ratings
    144 Ratings
    Company Website
  • LeaseAccounting.app Reviews & Ratings
    Company Website
  • IUX Reviews & Ratings
    896 Ratings
    Company Website
  • QBench Reviews & Ratings
    143 Ratings
    Company Website
  • groundcover Reviews & Ratings
    33 Ratings
    Company Website
  • Lockbox LIMS Reviews & Ratings
    72 Ratings
    Company Website

What is NuGenesis SDMS?

NuGenesis SDMS functions as an automated data repository that underpins the NuGenesis laboratory management system. This innovative platform effectively integrates various data types generated by instruments, research personnel, and external sources into a singular repository. As a result, scientists and their collaborators can smoothly initiate research projects, share results, and exchange information. The system guarantees the secure collection, indexing, and retention of laboratory-generated data in accordance with regulatory requirements, executing these processes promptly following any creation or modification of data. Furthermore, it streamlines the handling of printed data, including outputs produced by instruments. The system is designed to work with multiple operating systems, such as Microsoft Windows and UNIX, and it transforms data into commonly used non-proprietary interchange formats like IUPAC JCAMP-DX. NuGenesis SDMS excels at detecting new content across servers, projects, and data types, efficiently extracting pertinent metadata to maintain organization. This capability not only boosts productivity but also ensures that critical research data is easily accessible and securely stored, allowing for a more effective collaborative environment. Overall, the platform plays a vital role in enhancing the research process within the laboratory setting.

What is InteractionSync?

To deliver exceptional customer experiences, it is crucial for contact center representatives to possess a thorough and unified understanding of omnichannel engagement. InteractionSync for Genesys Cloud provides this essential capability, enabling agents to deliver outstanding service swiftly, effectively, and consistently. A successful strategy for creating a comprehensive customer experience necessitates the integration of key systems, including your CRM and contact center operations. By utilizing InteractionSync for Genesys Cloud, agents obtain a cohesive view of omnichannel interactions within Microsoft Dynamics 365, which continuously improves customer experiences through both speed and quality. This solution simplifies navigation and reduces the number of keystrokes required to access customer information, consequently allowing agents to save valuable time. Moreover, features such as intelligent screen pops and the automatic creation of Dynamics 365 activities significantly enhance operational efficiency, enabling agents to concentrate more on customer interactions rather than on administrative duties. Ultimately, this integration not only elevates agent productivity but also plays a vital role in enhancing overall customer satisfaction, leading to a more engaged and loyal clientele. As a result, organizations can foster stronger relationships with their customers, contributing to long-term success and growth.

Media

Media

Integrations Supported

Flip
Genesys Cloud CX
IDBS E-WorkBook
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel

Integrations Supported

Flip
Genesys Cloud CX
IDBS E-WorkBook
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Waters

Company Location

France

Company Website

www.waters.com/waters/fr_FR/Automated-Data-Repository/nav.htm

Company Facts

Organization Name

TTEC Digital

Company Location

United States

Company Website

ttecdigital.com/solutions/interactionsync

Categories and Features

Scientific Data Management System (SDMS)

Analytics
Artificial Intelligence (AI)
Audit
Centralized Data Repository
Collaboration
Compliance
Data Security
ELN Integration
LIMS Integration
Workflows

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Popular Alternatives

InProd Reviews & Ratings

InProd

InProd Solutions Pty Ltd

Popular Alternatives

PureSocial Reviews & Ratings

PureSocial

Sixbell
vInteract Reviews & Ratings

vInteract

Voxai Solutions
GENESYS Reviews & Ratings

GENESYS

Vitech Corporation
iVAC Reviews & Ratings

iVAC

Genesis Petroleum Technologies