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What is Numeron?

Numeron offers a comprehensive solution by merging shift scheduling, substitute management, working hours analysis, reporting, and communication into one cohesive platform. This all-encompassing strategy improves workforce management by promoting increased transparency and operational efficiency. By catering to the needs of both the staff and the organization, it strives to enhance employee satisfaction while ensuring an effective balance in resource distribution. The system helps break down silos between departments and cultivates an environment of equality, making both customers and employees feel appreciated. The total hours recorded in each timeframe are closely matched to the preferred working hours of each individual, while also fairly considering personal preferences for work and time off. Furthermore, it optimizes free hours to maximize benefits for the workforce. The management of substitutes is simplified, as the system efficiently identifies the most qualified individuals for any assignment and enables direct communication through text messaging, thus streamlining the entire operation. Ultimately, Numeron not only eases management tasks but also empowers employees, fostering a sense of engagement and recognition in their respective positions while promoting a collaborative workplace atmosphere.

What is Captivated?

The quickest way to connect with someone is through text messaging. Captivated ensures that incoming messages are efficiently routed to an employee, akin to the management of phone calls. This system eliminates wait times, enabling immediate interaction with the appropriate person who can provide assistance. Texts can be received directly from your website or any landline or toll-free number, promoting real-time dialogue with customers just like chatting with friends and family. This enhancement in customer engagement and retention contributes to greater sales opportunities; thus, a combination of more sales leads and happy customers translates to increased revenue. In addition, the platform allows for team collaboration and coaching on customer interactions. Each conversation is securely archived in the cloud, ensuring easy access via mobile devices and web browsers. This integration of communication tools not only boosts operational efficiency but also creates a more interconnected and responsive business atmosphere, ultimately leading to improved overall performance. By fostering such an environment, businesses can adapt quickly to customer needs and market changes.

Media

Media

Integrations Supported

Sympa

Integrations Supported

Sympa

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59.90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Visma

Company Website

www.numeron.com/en

Company Facts

Organization Name

Captivated

Company Location

United States

Company Website

captivated.works/

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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