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What is ONTEC AI?

ONTEC AI empowers enterprises to unlock the full potential of their data with a secure, cutting-edge AI ecosystem. Designed for organizations managing large, complex, and sensitive data, our solutions include a powerful AI platform, custom AI developments, expert consulting, and advanced data engineering. With ONTEC AI, businesses can revolutionize workflows, master knowledge management, and achieve unparalleled precision in enterprise search – all while ensuring GDPR compliance and absolute data sovereignty. Built for industries where data is mission-critical – such as banking, finance, insurance, publishing, media, and production – ONTEC AI delivers the adaptability and security enterprises demand. Our platform offers transformative features like enterprise search, automated workflows, private GPT, and seamless integration with systems like Confluence and fileshares, enabling businesses to operate smarter and faster. ONTEC AI’s model-agnostic architecture ensures freedom from vendor lock-in, supporting multiple LLMs for ultimate flexibility and strategic independence. With unmatched accuracy, source traceability, and advanced hallucination suppression, ONTEC AI doesn’t just provide insights – it delivers actionable, reliable intelligence that drives innovation and success.

What is Fini?

In just two minutes, you can transform your knowledge repository into a dynamic AI chat solution by simply sharing links to your content. Once you complete this step, you’ll be ready to harness Fini, which provides a perpetually available AI agent capable of addressing customer inquiries around the clock. This tool integrates effortlessly with popular platforms such as Intercom, Search, Slack, and Discord, and it requires absolutely no coding expertise. By utilizing this robust self-service chat feature, available every hour of the day, you can interact with your users more effectively, thereby improving retention rates. Setting up an interactive Q&A chat is as simple as linking your knowledge base, allowing your customers to obtain instant responses to their questions and enjoy a positive experience that fosters their satisfaction. Fini AI empowers you to tailor every detail of your virtual assistant, from its tone and personality to the specific queries it handles. In cases where the AI does not have the information or for certain designated topics, customers are guided directly to a human support representative, ensuring that their experience remains smooth and free of confusion. This strategy not only boosts customer contentment but also enhances the overall communication dynamics between users and support teams, creating a more cohesive interaction environment. Ultimately, Fini AI represents a significant advancement in customer service, combining efficiency with personalization to meet user needs effectively.

Media

Media

Integrations Supported

Confluence
Dropbox
Google Drive
Hugging Face
Microsoft Entra
Microsoft SharePoint
Nextcloud

Integrations Supported

Discord
Front
HubSpot CRM
HubSpot Customer Platform
Intercom
Kustomer
Segment
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

custom

Pricing Information

$0.69 per resolution
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ONTEC AI

Date Founded

2001

Company Location

Austria

Company Website

ontec.ai

Company Facts

Organization Name

Fini

Company Location

United States

Company Website

www.usefini.com

Categories and Features

AI Knowledge Base

Not specified

AI Tools

Not specified

Knowledge Management

Artificial Intelligence (AI)
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Customer Service

Not specified

Knowledge Management

Not specified

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