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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Conexiom?

Conexiom offers specialized automation driven by AI for managing Quote-to-Cash documents, aimed at manufacturers and distributors who want to efficiently convert customer and supplier emails into swift and precise digital transactions. With Conexiom Sales Order Automation, these businesses can enhance their order accuracy, which helps them to expand their customer base, maintain existing relationships, and ensure timely shipments. The automation of order acknowledgments not only meets supplier expectations but also enhances customer satisfaction, providing the necessary transparency that clients seek. Additionally, the implementation of invoice automation fosters stronger reliability with suppliers, enabling our clients to maintain trust with their own customers while circumventing late fees and capitalizing on available discounts. Each of these solutions effectively eliminates errors, leading to improved profit margins, a decrease in customer attrition, and lower processing expenses, thereby further boosting profitability. By adopting Conexiom's automation tools, businesses can transform their operations and gain a competitive edge in their industry.

Media

Media

Integrations Supported

NetSuite
Sage 100
GoDaddy
Groupon
Magento
Oracle Cloud Infrastructure
SAP Cloud Platform
Shopify
Target
UPS Ready
Wix
WooCommerce
eBay

Integrations Supported

NetSuite
Sage 100
Epicor Eclipse
Epicor Prophet 21
Microsoft Dynamics 365
SAP Store
SYSPRO ERP

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1 per year
Conexiom is priced flexibly either as annual SaaS fee per trading partner no matter how many documents they submit each year, on a per document basis, or as a combination of both.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Conexiom

Date Founded

2015

Company Location

Canada

Company Website

www.conexiom.com

Categories and Features

Categories and Features

Order Management

Order Entry
Order Fulfillment
Order Tracking
Shipping Management

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