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What is Obo Reveal?

Jira is highly effective in managing development workflows, encompassing everything from broad Epics to specific Tasks, but effectively launching product releases can present significant hurdles. Although it is possible to oversee numerous Jira issues across various teams and Sprints, the challenge often lies in aligning that progress with larger corporate objectives. Obo Reveal mitigates this issue by integrating Jira data with your business goals, enabling seamless reporting of progress to the entire organization, which in turn enhances the ability of teams to execute their tasks more efficiently. It also tracks daily changes in Jira, providing insights into how additions or removals affect your release targets. For example, when gearing up for a major product launch that features multiple new functionalities developed by various teams over several sprints, utilizing Obo Reveal greatly simplifies the logistics. You simply select the Jira filters that categorize the relevant issues for each feature, and Obo Reveal takes care of the rest. This tool offers a succinct summary of progress and modifications in an easily accessible format for all stakeholders, promoting alignment and clarity throughout the organization. Furthermore, by streamlining communication and understanding, Obo Reveal significantly enhances collaboration, ultimately making the product release process more efficient and effective. In this way, teams are empowered to focus on delivering high-quality outputs while remaining aligned with the company’s strategic vision.

What is Jira Service Management?

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

Media

Media

Integrations Supported

Jira
ALVAO Service Desk
APIANT
BigPanda
Chat for Jira Service Management
Forethought
Hootsuite
Kovair QuickSync
LOGIQ
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
MineOS
Realm
Scroll Versions
Startquestion
Support Fusion
Workato
Wufoo

Integrations Supported

Jira
ALVAO Service Desk
APIANT
BigPanda
Chat for Jira Service Management
Forethought
Hootsuite
Kovair QuickSync
LOGIQ
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
MineOS
Realm
Scroll Versions
Startquestion
Support Fusion
Workato
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$23 per month
Free Trial Offered?
Free Version

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Obo

Date Founded

2017

Company Location

United States

Company Website

www.obo.pm/obo-reveal

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.atlassian.com

Categories and Features

Project Tracking

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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