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What is Ochatbot?

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

What is Mason?

Mason functions as the AI Shopping Copilot, crafted specifically for brands and retailers to boost sales by creating personalized customer journeys and implementing omnichannel strategies to drive revenue growth. With its sophisticated AI technology, Mason allows for faster launches and utilizes a data-driven approach to reduce browse abandonment, collect zero-party data, and enhance conversions, all within a cohesive platform. The system comprises three pivotal elements: 1) Revenue OS, which focuses on improving conversions by facilitating the design of customized AI-driven journeys that feature intelligent cross-sells and upsells tailored to individual visitor preferences, along with timely flash deals to optimize sales performance. 2) Engagement OS, which aims to engage visitors effectively through interactive shoppable AI quizzes and welcome incentives that gather valuable zero-party data. 3) Store OS, which automates the real-time oversight of pricing, inventory, and top-selling products, thus enhancing add-to-cart rates and expediting the purchasing process. In summary, Mason not only refines sales tactics but also elevates the customer experience through personalized interactions, ensuring a more engaging shopping environment. This multifaceted approach positions brands to thrive in a competitive retail landscape.

Media

Media

Integrations Supported

Shopify
Zendesk
Amazon
BigCommerce
Contentful
Facebook
Figma
HubSpot Customer Platform
LiveChat
Magento
Mailchimp
ModeMagic
Notion
Pexels
Sketch
Slack
Trello
WooCommerce
Zapier
Zoho CRM

Integrations Supported

Shopify
Zendesk
Amazon
BigCommerce
Contentful
Facebook
Figma
HubSpot Customer Platform
LiveChat
Magento
Mailchimp
ModeMagic
Notion
Pexels
Sketch
Slack
Trello
WooCommerce
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ometrics

Date Founded

2002

Company Location

United States

Company Website

ochatbot.com

Company Facts

Organization Name

Mason

Date Founded

2020

Company Location

India

Company Website

getmason.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

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