Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • Squaretalk Reviews & Ratings
    4.8 out of 5 stars 314 Ratings
    Company Website for Squaretalk
  • DialedIn Reviews & Ratings
    4.8 out of 5 stars 625 Ratings
    Company Website for DialedIn
  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,266 Ratings
    Company Website for TollFreeForwarding
  • DialerAI Reviews & Ratings
    4.8 out of 5 stars 5 Ratings
    Company Website for DialerAI
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,649 Ratings
    Company Website for Community Phone
  • Notifyre Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for Notifyre

What is Office24by7?

Every customer holds value, and each transaction is pivotal to the business's success. Concentrate on elevating your sales, marketing, and customer service efforts to guarantee customer happiness. Satisfied customers contribute to a motivated team. Clear and effective communication is key to maintaining uniform messaging across various channels. Leveraging appropriate tools can significantly improve communication via enhanced technological capabilities and better problem-solving. It's important to express gratitude to your customers, as this can positively shape their views of your offerings. Automation streamlines your processes while also allowing for more personalized customer interactions, eliminating the need for clunky manual tracking methods. Your sales team will maintain a unified approach to customer engagement. Endeavor to develop more favorable deals and nurture deeper connections with your clientele. It is vital to acknowledge the role of customer delight in business success! Providing outstanding support is crucial for a flourishing enterprise. Focus not only on building loyal customers but also on transforming them into passionate advocates for your brand. By emphasizing the customer experience, you lay the groundwork for long-term prosperity and growth. Remember, a thriving business is built on strong relationships and continual improvement in service delivery.

What is FluentStream?

Are you in search of a cost-effective and dependable phone system for your business? Imagine having the ability to focus more on your customers rather than spending time on hold with your service provider for every minor adjustment. FluentStream is the solution you need! Our dedication lies in offering the finest business communication platform available. We offer no-contract options for every account, along with round-the-clock client support. Our team will assist you throughout the onboarding experience, recognizing the challenges that can come with setting up a phone system. We're more than willing to handle the complex tasks so you can focus on what matters most. This commitment to ease and support is what makes working with us a seamless experience. With FluentStream, you can enjoy peace of mind knowing we prioritize your business's communication needs.

Media

Media

Integrations Supported

Integrations Supported

ExecVision
Freshdesk
Google Workspace
Microsoft 365
Salesforce
Vanillasoft
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$20.00/month/user
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Office24by7

Date Founded

2011

Company Location

India

Company Website

office24by7.com

Company Facts

Organization Name

FluentStream

Date Founded

2007

Company Location

United States

Company Website

www.FluentStream.com

Categories and Features

Audio Conferencing

Not specified

CRM

Not specified

Email Marketing

Not specified

IVR

Not specified

SMS Marketing

Not specified

Telephony

Not specified

Virtual Phone Number

Not specified

Voice Broadcasting

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Popular Alternatives

Popular Alternatives

AVOXI Reviews & Ratings

AVOXI

4.0 out of 5 stars
CloudTalk Reviews & Ratings

CloudTalk

4.7 out of 5 stars
Aircall Reviews & Ratings

Aircall

4.3 out of 5 stars
CallHippo Reviews & Ratings

CallHippo

4.7 out of 5 stars
MyOperator Reviews & Ratings

MyOperator

VoiceTree Technologies
5.0 out of 5 stars