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What is OfficeView?

Instant OfficeView is an innovative attendance board that updates in real-time, eliminating the necessity for server polling to display the names and statuses of users currently utilizing the application. It includes an optional feature to detect presence, allowing you to see who is actively engaging with their mouse or keyboard. Messages and communications are exchanged instantly, facilitating virtual meetings where participants can easily join from their desks. By implementing Instant OfficeView, organizations can significantly improve customer service and enhance client satisfaction. Receptionists in many businesses are crucial in creating a favorable first impression for visitors, and with real-time updates on employee statuses, they can manage incoming calls more effectively. When you power on your computer, the application automatically sets your status to "In," and it changes to "Out" when you shut it down, signifying that you are no longer online. A mere click lets you modify your status to "In," "Out," or "Busy," making it easy to convey your availability to others. This effortless synchronization of status updates guarantees that all team members are well-informed about their colleagues' current availability, fostering better communication and collaboration within the workplace. Ultimately, Instant OfficeView serves as a vital tool in streamlining office operations and enhancing overall team effectiveness.

What is JobWatch?

JobWatch provides a robust CRM that centralizes all customer data, giving you a complete and integrated view of every account, contact, location, and contract. This platform enhances efficiency for your back office team, allowing them to access customer information and histories almost instantaneously. Consequently, customer interactions can be managed swiftly and effectively, including the scheduling of new jobs and tracking all calls, tasks, and activities linked to each account. With JobWatch, overseeing contracts is a breeze; you can establish an unlimited variety of job types customized for each customer, including their agreed rates for labor, parts, delivery, and travel costs. This feature guarantees accurate billing and invoicing, protecting your revenue while boosting customer satisfaction levels. Furthermore, JobWatch CRM keeps an extensive record for every customer account, enabling quick retrieval of calls, tasks, activities, jobs, invoices, and essential documents, such as completed job cards, which supports enhanced decision-making and service delivery. The integration of these functions not only streamlines operations but also fosters stronger relationships with customers by ensuring their needs are met effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20.00

Pricing Information

$35 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OfficeView Software

Company Website

www.officeview.com

Company Facts

Organization Name

Orbital Solutions

Company Location

Australia

Company Website

www.orbitalsolutions.com.au

Categories and Features

Workforce Management

Employee Lifecycle Management

Categories and Features

Workforce Management

Contractor Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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