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What is OnShift?

Transform the relationship between your organization and your employees with our next-generation software purpose-built for senior care. Dramatically reduce turnover rates, decrease costs and improve the quality and continuity of care.

What is Calabrio Workforce Management?

Revolutionize your approach to team management and motivation with Calabrio WFM's cutting-edge solutions, available both in the cloud and on-premise. These offerings enable contact centers to efficiently strategize and oversee their operations, boost employee satisfaction, and provide outstanding customer service. By combining effective staffing methods with opportunities for staff engagement, Calabrio WFM enhances visibility, adaptability, and overall effectiveness. Tailored for mobile use and centered around user experience, this solution maximizes the capabilities of your organization and its personnel. Our sophisticated self-service and agile scheduling technologies are designed to match the rapid pace of your operations, fostering a more flexible and appealing atmosphere that caters to employee preferences. Additionally, incorporating powerful technology into your workforce management strategies through self-service agent options and automated interfaces for contact center platforms allows you to optimize forecasting, scheduling, and communication workflows. By actively involving employees through prompt feedback and gamification strategies, you not only support their professional advancement but also provide them with the flexibility they desire in their roles. Ultimately, leveraging Calabrio WFM empowers your organization with essential resources to excel in a challenging market environment, ensuring both team and customer satisfaction. Embrace this opportunity to elevate your workforce management and drive your organization toward success.

Media

Media

Integrations Supported

ADP Embedded Payroll
Asure
Bullhorn Time & Expense
Eldermark
Netchex
Payactiv
Paychex Flex
Paycor
Paylocity
PeopleGuru HCM
Proliant
Sympa
UKG Ready
Viventium
isolved

Integrations Supported

Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OnShift

Company Location

United States

Company Website

www.onshift.com

Company Facts

Organization Name

Calabrio

Date Founded

1995

Company Location

United States

Company Website

www.calabrio.com/products/workforce-management/

Categories and Features

Assisted Living

Scheduling
Staff Management

Employee Scheduling

Automated Scheduling
Employee Database
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping

Healthcare HR

Not specified

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Employee Database
Performance Management
Recruiting Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Recruiting Management
Scheduling

Categories and Features

Workforce Management

Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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