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What is Onclusive Social?

Onclusive Social offers an intuitive platform that enables businesses to harness the power of social media data effectively. It provides marketers and analysts with essential insights regarding brand reputation, competitor behavior, consumer trends, and the influence of key individuals. By utilizing these insights, organizations can make informed decisions and enhance their marketing strategies for greater success. Ultimately, the platform serves as a vital tool for businesses looking to stay ahead in a competitive landscape.

What is Lucidya?

Lucidya is an innovative platform tailored for optimizing customer experiences, designed to help organizations understand, manage, and improve interactions with customers in the digital landscape by utilizing real-time data and advanced analytics. This solution enables brands to monitor customer conversations, evaluate sentiment, and extract actionable insights from various platforms such as social media, customer feedback, and online content, thereby facilitating a more profound understanding of consumer behavior, preferences, and market trends. By combining artificial intelligence with natural language processing, it provides accurate sentiment analysis that caters to multiple Arabic dialects, allowing businesses to capture context and meaning with remarkable precision. Furthermore, it offers instant intelligence through alerts and detailed dashboards, empowering teams to promptly tackle new challenges, meet customer expectations, and mitigate reputational risks while maintaining consistent communication across all channels. In essence, Lucidya stands out as an essential tool for businesses aiming to refine their customer experience strategies, ultimately leading to stronger customer relationships and increased loyalty.

Media

Media

Integrations Supported

Axis LMS
Caliber
Microsoft Teams
Netino
Salesforce
Tableau
Zendesk

Integrations Supported

ElectroNeek
Facebook
Instagram
WhatsApp
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Onclusive Social (formerly Digimind)

Date Founded

1998

Company Location

United States

Company Website

digimind.com

Company Facts

Organization Name

Lucidya

Date Founded

2016

Company Location

Saudi Arabia

Company Website

www.lucidya.com

Categories and Features

Brand Protection

Not specified

Competitive Intelligence

Alerts/Notifications
Benchmarking
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Market Intelligence

Not specified

Media Monitoring

Podcast Monitoring
Social Media Monitoring

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Media Monitoring

Not specified

Social Listening

Not specified

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