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What is OneDine?

OneDine transforms your commerce infrastructure to meet the demands of both your clientele and your business objectives. By leveraging your existing POS, gift, loyalty, and payment systems, you can boost employee efficiency and empower customers with more options. The OneDine integration with your current POS and processing systems is designed for a hassle-free experience, incorporating loyalty and gift card functionalities effortlessly. With OneDine, customers can conveniently place their orders through a QR code, our OTG tablet, online, or at a kiosk, ensuring maximum flexibility. Each patron is encouraged to join loyalty programs or subscribe to emails while engaging in real-time feedback surveys. The system adeptly handles transactions involving EMV and NFC credit cards, as well as loyalty and gift card redemptions, working seamlessly with your current processors and vendors. The OneDine tablet not only allows staff to efficiently take orders and process payments right at the table but is also integrated with your existing POS for a streamlined workflow. Furthermore, it acts as a handy payment leave-behind, enabling guests to split checks, redeem loyalty points and gift cards, and make payments using cutting-edge EMV or NFC technology. Importantly, this solution eliminates recurring hardware fees and additional POS licensing costs, making it a financially viable option for your operations. Ultimately, this forward-thinking method not only enriches the dining experience for customers but also simplifies and enhances operational efficiency for your team. With the added benefit of real-time data analytics, businesses can make informed decisions to further improve service and customer satisfaction.

What is Cendyn Loyalty?

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Media

Media

No images available

Integrations Supported

Avvio
CardConnect
Cenium
Global Payments
Google Ads
HiRUM PMS
Kickfin
Little Hotelier
Maestro PMS
OpenTable
Opera
Oracle Cloud Infrastructure
PayPal
Protel Cloud PMS
QuadraNet Reservations
RoomKeyPMS
Symantec SiteMinder
UserWay

Integrations Supported

Avvio
CardConnect
Cenium
Global Payments
Google Ads
HiRUM PMS
Kickfin
Little Hotelier
Maestro PMS
OpenTable
Opera
Oracle Cloud Infrastructure
PayPal
Protel Cloud PMS
QuadraNet Reservations
RoomKeyPMS
Symantec SiteMinder
UserWay

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OneDine

Date Founded

2017

Company Location

United States

Company Website

onedine.com

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/loyalty/

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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