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What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

What is MercuryTel?

MercuryTel delivers a unique combination of telecommunication solutions, state-of-the-art technology, and skilled professionals, all bolstered by our outstanding PhonePro support, positioning it as the perfect business phone service you've been seeking. This service is fully flexible, catering to the needs of both small and large enterprises, and is packed with an array of features while remaining affordable. Your service plan encompasses local and long-distance calling, features Cisco®, Mitel®, and Yealink® digital phones, and includes unlimited assistance, all for a set monthly price. Historically, the only way to obtain advanced features was to invest in a personal phone system, which can be excessively costly! Furthermore, as technology evolves, the upkeep of these systems may incur high repair costs and necessitate upgrades, often leading to extra charges from dealers for any modifications. In contrast, MercuryTel eliminates the need for purchasing a phone system, offering all features transparently without any hidden charges! This ensures that your business not only cultivates a more professional presence but also boosts communication efficiency and productivity, all while sidestepping the substantial costs that come with conventional phone systems. By choosing MercuryTel, you will not only enhance your operational capabilities but also future-proof your communication strategy, setting your business up for sustained success.

Media

Media

Integrations Supported

Causal
Cisco Secure Cloud Analytics
Indent
MiCloud Connect
Microsoft Outlook
NexHealth
Outdoo AI
Salesforce

Integrations Supported

Causal
Cisco Secure Cloud Analytics
Indent
MiCloud Connect
Microsoft Outlook
NexHealth
Outdoo AI
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$19.95/month per user
Free Trial Offered?
Free Version

Pricing Information

$10.40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Company Facts

Organization Name

Mercury Network

Date Founded

1996

Company Location

United States

Company Website

mercury.net/phone-business.php

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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