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What is Open Office Community?

A comprehensive solution designed specifically for Local Government encompasses modules for Financials, Property and Rating, Asset Management, Licensing, Compliance, and Local Services. This community-centric framework provides both options and adaptability through a completely integrated system that covers the entire council. By transforming operational practices, you can improve community service by establishing a centralized access point for residents to easily interact with the council. This initiative aims to strengthen the relationship between Government and Community, promoting collaboration and a service-focused approach in public service delivery. With our portals, your community will enjoy 24/7 access to a range of services, including payment processing, daycare bookings, planning submissions, and numerous other online features, ensuring residents can conveniently obtain the services they require whenever they need them. This strategy not only simplifies processes but also significantly boosts overall satisfaction within the community, fostering a more engaged and connected populace. Ultimately, embracing such a system reflects a commitment to modernizing local governance and enhancing the quality of life for all residents.

What is Edmunds Utility Billing?

Ensure the uninterrupted functioning of your local government's utility services with Edmunds Utility Billing Software. This all-encompassing solution is designed to serve both residential and commercial sectors, facilitating effective management, billing, and reporting of utility services through a single, cohesive module. Tailored to handle both metered and standard billing, our software boasts a comprehensive suite of tools that integrate smoothly, enhancing the experience for service providers and customers alike. It provides flexible integration options with meter reading devices, cash collection systems, and a variety of other modules from Edmunds. Users have the ability to access and analyze crucial data that is aggregated from multiple sources, such as your meter software, parcel information, the complete Edmunds financial software suite, inventory management, work orders, and beyond. By optimizing these operations, the software not only supports effective service delivery but also significantly boosts overall operational efficiency. Moreover, the enhanced reporting features enable decision-makers to gain valuable insights that drive continuous improvement and strategic planning for community services.

Media

Media

Integrations Supported

AcaStat
SA Project Manager

Integrations Supported

AcaStat
SA Project Manager

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Office

Date Founded

1990

Company Location

Australia

Company Website

www.openoffice.com.au

Company Facts

Organization Name

Edmunds GovTech

Date Founded

1972

Company Location

United States

Company Website

www.edmundsgovtech.com/local-government-utilities/

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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