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Ratings and Reviews 0 Ratings
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What is OpenRMA?
OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.
What is CRS Computer Repair Shop Software?
Presenting the groundbreaking Repair Shop software, meticulously crafted to cater to your specific requirements, whether you're just starting out as an independent entrepreneur or managing an established repair business for computers and mobile devices. By keeping your operations organized, this tool enhances your repair workflow and helps increase your revenue, as happy customers are likely to return for additional services. The software minimizes manual tasks through features like pre-written messages, expediting the creation of invoices and reports. Key functionalities include Repair Tracking, Point of Sale, Inventory Management, Repeat Billing, and detailed Reporting capabilities. Additionally, it integrates effortlessly with widely used platforms such as Google Calendar, Kashflow Accounting, and Livedrive, ensuring smooth business operations. You can update tickets with repair notes from anywhere via email, providing flexibility and convenience. Furthermore, the choice to employ your own SQL Server Database on-premises allows for the generation of tailored customer reports and easy data exports. With a comprehensive suite of built-in reports, you can view customer address maps, financial overviews, insights into your most loyal clients, and much more, all designed to provide a thorough understanding of your enterprise. This software not only streamlines your processes but also equips you with the knowledge needed to make strategic decisions for sustainable growth, ultimately positioning your business for success in a competitive market.
Integrations Supported
Google Calendar
KashFlow
LiveDrive
API Availability
Has API
API Availability
Has API
Pricing Information
$185 one-time fee
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OpenRMA
Date Founded
2016
Company Location
Greece
Company Website
www.openrma.com
Company Facts
Organization Name
Computer Repair Shop Software
Company Location
United Kingdom
Company Website
computerrepairshopsoftware.com
Categories and Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Categories and Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management