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What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

What is Digital Wrench?

Digital Wrench is a software solution created by VMT Software specifically designed for repair shop operations. This tool can enhance efficiency and minimize the amount of paperwork involved, making it suitable for auto repair shops, motorcycle and ATV shops, as well as boat repair facilities. The software offers a variety of features including the management of repair orders, inventory control, and historical invoicing. Additionally, it provides functionalities for tracking customers, monitoring time, managing invoices, executing marketing strategies, and scheduling appointments. It also supports the creation of work orders, estimates, and much more, ensuring a comprehensive approach to managing repair shop activities effectively.

Media

Media

Integrations Supported

Integrations Supported

Repair Shop Solutions

API Availability

API Availability

Pricing Information

$185 one-time fee
Free Version
Free Trial Offered?

Pricing Information

$39.95/month
Purchase Pricing (includes 1 year support and upgrades)
1 computer: $795
Additional LAN Computers: $300

Subscription Pricing (includes support and upgrades
1 computer: $39.95/month
Each additional Lan computer: $20.00/month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Company Facts

Organization Name

VMT Software

Date Founded

1989

Company Location

United States

Company Website

www.workordersoft.com.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Billing and Invoicing

Contact Database
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Online Invoicing
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Handyman

Billing & Invoicing
Electronic Signature
Inventory Management
Quotes / Estimates
Time Tracking
Work Order Management

Heavy-Duty Repair

Not specified

Marine

Barcodes
Boat Maintenance
Marina Management
Scheduling
Storage Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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