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What is OpenText AI Operations Management?

OpenText AI Operations Management, formerly known as Operations Bridge, is a powerful enterprise solution that leverages full-stack AIOps to transform IT operations management across hybrid, multicloud, and on-premises infrastructures. The platform automates the discovery of services and their dependencies, providing continuous monitoring and real-time event correlation across all layers of the IT environment to restore complete observability. By consolidating data from diverse toolsets, it enables IT teams to detect service slowdowns quickly and gain actionable insights to resolve issues faster. Organizations can choose between SaaS or on-premises deployment models, allowing for a tailored approach that balances the need for speed, flexibility, and full control. Advanced AI-driven analytics automatically group related events, significantly reducing alert noise and accelerating root cause analysis, which improves mean time to repair (MTTR). Embedded automation streamlines remediation with thousands of pre-configured operations, minimizing manual workload and human error. The solution also provides rich service performance insights, helping organizations identify and address resource constraints whether on cloud, on-premises, or across XaaS platforms. OpenText AI Operations Management integrates smoothly with existing IT toolchains and processes, enhancing operational intelligence and decision-making. Professional services and premium support ensure successful deployment and ongoing optimization. Overall, the platform empowers enterprises to work smarter, improve IT reliability, and accelerate digital transformation initiatives.

What is Infraon AIOps?

An AI and machine learning-driven centralized methodology is aimed at managing extensive volumes of IT data gathered from diverse platforms. This strategy boosts the ability of multiple teams to quickly respond to outages and performance issues while facilitating smooth interactions with IT service management systems. By leveraging AIOps, organizations can adeptly tackle everyday IT operational obstacles on a grand scale, employing an array of sophisticated techniques that encompass machine learning, network science, combinatorial optimization, and other computational strategies. AIOps empowers businesses to oversee a wide variety of IT management responsibilities, including intelligent alerting, alert correlation, escalation procedures, automated remediation, root cause analysis, and capacity optimization. Establishing a well-defined framework allows for the proactive enhancement of processes, resources, personnel, information, and communication pathways. Ongoing monitoring and refinement of operations are crucial, ensuring continuous management of IT functions around the clock. Furthermore, instituting robust processes contributes to diminishing the disruptive noise often associated with incidents, ultimately fostering a more efficient IT environment. This all-encompassing approach not only bolsters operational efficiency but also significantly improves reliability across the board, making it indispensable for modern enterprises seeking to thrive in a tech-driven landscape.

Media

Media

Integrations Supported

Deep Instinct
Kovair DevOps
Microsoft Exchange
Open Content Platform
Rally Software
RegDesk
Swimlane

Integrations Supported

Infraon Infinity
JSON

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/ai-operations-management

Company Facts

Organization Name

Infraon

Date Founded

2021

Company Location

United States

Company Website

infraon.io/infraon-aiops.html

Categories and Features

AIOps

Not specified

Cloud Monitoring

Not specified

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Container Monitoring

Not specified

IT Alerting

Not specified

IT Management

Not specified

Log Analysis

Not specified

Categories and Features

AIOps

Not specified

IT Management

Not specified

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