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What is OpenText Aviator Search?

OpenText Aviator Search is a sophisticated AI-driven search platform specifically created for enterprise users, enabling them to ask questions in a conversational manner and receive precise, referenced responses from a diverse array of over 160 repositories and more than 2,000 file formats in just minutes. Leveraging artificial intelligence and natural language processing, this tool extracts valuable insights from both structured and unstructured data sources, including emails, Teams dialogues, SharePoint files, Azure Rights Management-secured documents, images, and various forms of rich media, all accessible through an intuitive conversational interface for immediate analysis. Users can customize features ranging from clicks to chat workflows, engage in interactive chat-based searches, and access integrated functionalities like optical character recognition, object detection, and image classification, uncovering insights that may be concealed within a vast spectrum of content. Additionally, administrators benefit from a user-friendly graphical interface for managing connectors, implementing role-based access controls, facilitating single sign-on functionalities, and conducting compliance checks for personally identifiable information, all of which contribute to secure and permissioned discovery processes. This multifaceted strategy not only improves the overall user experience but also optimizes the management of enterprise data, positioning it as an essential resource for organizations aiming to make the most of their information assets effectively. With its ability to simplify complex search tasks and enhance data accessibility, OpenText Aviator Search stands out as a transformative solution in the realm of enterprise information management.

What is Korra?

Enhance the potential of your content with a customized support platform similar to ChatGPT. Korra revolutionizes the customer support landscape by leveraging advanced natural language processing to interpret complex questions, delivering contextually appropriate and accurate responses sourced exclusively from your proprietary materials. Users can anticipate receiving precise answers, complete with highlighted information or time stamps for effortless referencing. Experience a smarter, more efficient, and continuously evolving AI knowledge base that adjusts to the changing needs of your business. Establishing your automated, private AI knowledge base is a quick process that takes only seconds. Korra supports all file types, including videos, and securely integrates knowledge solely from the documents you provide. You can swiftly customize, brand, and launch your AI chat support solution without hassle. With three robust deployment options available, customers can interact with Korra from any device, at their convenience, and in their preferred manner. Additionally, the platform offers a traditional knowledge base search interface that can be accessed via a dedicated support URL, ensuring a smooth user experience. This cutting-edge solution not only simplifies support but also significantly boosts customer satisfaction and engagement, making it an invaluable asset for any organization looking to optimize its support services. By leveraging such a dynamic tool, businesses can ensure they are always one step ahead in addressing customer needs.

Media

Media

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Microsoft Azure
Microsoft SharePoint
Microsoft Teams
Salesforce
Slack
YouTube
Zendesk

Integrations Supported

ChatGPT
Confluence
Dropbox
Google Drive
Microsoft Azure
Microsoft SharePoint
Microsoft Teams
Salesforce
Slack
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/aviator-ai/aviator-search

Company Facts

Organization Name

Korra

Company Location

Israel

Company Website

korra.ai/

Categories and Features

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Visual Search

Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search

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