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What is OpenText CX-E Voice?

CX-E seamlessly integrates with top communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, whether installed on-premises or utilized in the Cloud, significantly enhancing existing telephony and email infrastructures. It features cutting-edge capabilities, including end-to-end encryption for voice messages, ensuring maximum security. Users can take advantage of a mobile application that offers single number reach, smart call forwarding, clear delineation between personal and business calls, inbound call screening, and safeguarding of personal mobile numbers. The system effectively compiles voicemail, email, and fax into a single inbox, simplifying user access. Additional functionalities include text-to-speech, voicemail transcription, and secure messaging options. With speech-enabled technology, individuals can manage their calendars, emails, faxes, and voicemails without needing to use their hands or eyes. Moreover, the federated presence feature allows users to set personalized greetings that reflect their calendar schedules. CX-E supports multiple attendants, incorporates speech recognition interfaces, offers customizable greetings for various departments, provides multilingual support, and allows for scheduled messages. It also facilitates personalized automated outreach via phone calls or text messages, boosting communication efficiency overall. This all-encompassing solution is meticulously engineered to enhance communication workflows and significantly elevate productivity levels in any organization. Furthermore, its versatility ensures that businesses of all sizes can tailor the system to meet their specific needs and improve their operational effectiveness.

What is April?

April is a groundbreaking voice-activated AI assistant designed to manage emails and calendars hands-free, making it ideal for use during commutes, walks, or workouts, and supporting users in achieving Inbox Zero with ease through voice commands. It provides intelligent summarization of extensive email threads, allows users to dictate and send messages on the go, and retrieves meeting details or links from calendars or inboxes as needed, effectively filtering out numerous promotional emails to maintain an organized inbox. With a strong emphasis on security thanks to bank-grade encryption and a focus on adaptive learning, April understands diverse executive communication styles, identifies context and urgency, and continually refines its understanding of your tone and preferences. Optimized for seamless integration with AirPods, CarPlay, and Face ID, it transforms routine email and calendar management into a fluid, voice-driven experience. This functionality not only empowers busy professionals to stay organized and productive without relying on their hands or screens, but it also simplifies their daily routines, allowing them to focus on what truly matters. Ultimately, April redefines the way users interact with their digital communication tools, promising a more efficient and user-friendly approach to managing their schedules and correspondence.

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Integrations Supported

Gmail
Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Google Meet
Inbox Zero
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Exchange
Momence

Integrations Supported

Gmail
Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Google Meet
Inbox Zero
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Exchange
Momence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

opentext.com

Company Facts

Organization Name

April

Date Founded

2025

Company Location

United States

Company Website

tryapril.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

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