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What is OpenText Core Email Continuity?
The OpenText Core Email Continuity solution ensures that email access remains uninterrupted during primary mail system failures by redirecting users to a secure web portal or Outlook via POP/IMAP, allowing them to read, reply, forward, compose, and send emails as if no disruption occurred. It also preserves up to 30 days of incoming messages, providing security for recent communications. In case of a mail server outage, incoming emails are temporarily stored in the spam filter, while users are directed to the continuity service; once the main server returns to service, all email activities—including sent messages, replies, forwards, and new emails—are synchronized back to the primary inbox, ensuring a smooth transition. The solution requires no additional hardware, is automatically provisioned through a centralized portal, and functions quietly in the background until activation is necessary, thus presenting a stress-free option. Users have the flexibility to access their email from any device, anywhere, using either the web interface or common email applications, ensuring that their workflow remains uninterrupted. This combination of flexibility, reliability, and user-friendliness makes it an essential resource for organizations aiming to maintain consistent email communication regardless of technical difficulties. Moreover, the ease of use enhances productivity by eliminating potential downtime during email outages.
What is MIRSAL?
I-SOFT provides an electronic messaging solution aimed at streamlining the operational and administrative aspects of client correspondence, covering domains such as education, research, and business management. This system is primarily designed to serve as an essential business tool. In line with broader strategic objectives, the Mirsal services are employed to share information, improve communication, and encourage the flow of ideas among users. Users of Mirsal are required to adhere to established best practices applicable to all electronic mail systems and services overseen by the client. Additionally, all email records generated through Mirsal are maintained by the client’s staff or other authorized personnel who access the electronic messaging services offered by I-SOFT, thereby ensuring that the communication remains both secure and well-organized. These protocols contribute to a dependable framework for efficient correspondence within the client's operations, further enhancing overall productivity and collaboration.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Not specified
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
cybersecurity.opentext.com/products/email-security/email-continuity/
Company Facts
Organization Name
I-SOFT
Company Location
United Arab Emirates
Company Website
www.idealsoftemirates.com
Categories and Features
Business Continuity
Not specified
Email Management
Not specified
Categories and Features
Collaboration
Calendar Management
Real Time Editing
Video Conferencing