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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is CTX?

Examine essential tools such as Trello, Slack, Google Drive, GitHub, and JIRA that are vital for digital enterprises emphasizing data analysis and adherence to GDPR regulations. By using these tools, you can save precious time each day by easily finding crucial emails, JIRA tickets, or Slack discussions. With a packed agenda, it can be tough to remember where that essential information resides, whether it's in a JIRA task, a Slack thread, or an email correspondence. Thankfully, there's no need to stress about this anymore; you can receive immediate alerts via Slack whenever your name, project, or any specific keyword is mentioned across all integrated platforms. ctx is designed to keep you consistently informed by notifying you of any updates in your sources, ensuring you have a reliable and current view of your data. By employing advanced search techniques, you can thoroughly explore your information, filtering by criteria such as date and type, while also navigating through results effortlessly. Additionally, you have the option to invite your team members to join, and we will take care of the onboarding process so they can access and search through the same data you utilize, enhancing collaboration and efficiency. This collective access ensures that your whole team is aligned, promoting seamless communication and effective project management, ultimately driving success in your digital initiatives.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Confluence
GitHub
Gmail
Google Drive
Jira
Microsoft 365
Slack
Trello
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

£20 per month
Team package is £99/m and Business is £249/m (plus taxes)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

Cohesive Technology

Company Location

United Kingdom

Company Website

getctx.io

Categories and Features

Enterprise Search

Not specified

Categories and Features

Compliance

Not specified

Enterprise Search

Faceted Search / Filtering
Full Text Search
Indexing

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