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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is Lucidworks?

The Lucidworks Platform stands as a cutting-edge enterprise solution that employs artificial intelligence to transform how organizations engage with extensive data sets, delivering significant digital experiences in real time. It equips teams involved in areas such as search, commerce, knowledge management, and digital interactions to yield relevant outcomes, interpret user needs, boost conversion rates, and convert data into actionable insights. By incorporating components like Signals, Data Acquisition, Lucidworks Search, Lucidworks AI, and Lucidworks Studios, the platform enables the swift deployment of intelligent search solutions within an integrated framework. Furthermore, Lucidworks Data Acquisition interacts with pre-existing systems, effectively merging both structured and unstructured data, which streamlines the tasks of preparing, indexing, and applying information across the organization. On the other hand, Lucidworks Search provides dependable enterprise search and discovery capabilities, skillfully overseeing data preparation and query execution to ensure users obtain pertinent results promptly. This platform not only acts as a holistic resource aimed at enhancing how businesses utilize their data assets, but it also fosters greater collaboration and innovation across teams.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft Azure
Microsoft Teams

Integrations Supported

Microsoft SharePoint
Amazon S3
Azure Blob Storage
BigCommerce
ChatGPT
Confluence
Databricks
Google Cloud Storage
Hugging Face
Magento
Microsoft Dynamics 365
Mistral AI
SAP Commerce Cloud
Salesforce
Salesforce B2C Commerce
Shopify
Slack
Vertex

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

Lucidworks

Date Founded

2007

Company Location

United States

Company Website

lucidworks.com/platform

Categories and Features

Enterprise Search

Not specified

Categories and Features

eCommerce Search

Not specified

Enterprise Search

Not specified

Site Search

Not specified

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