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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is OpenText Aviator?

OpenText Aviator provides an extensive array of AI-powered solutions embedded in its platforms, aimed at helping organizations optimize their operations, retrieve information, create content, and accelerate decision-making using trustworthy business data. By integrating intelligent AI with sophisticated information management, it allows artificial intelligence to grasp the distinct content, workflows, systems, policies, and goals of an organization. The Content Aviator serves as a smart assistant for tasks that involve conversational search, summarization, and knowledge management. In contrast, DevOps Aviator accelerates the processes of application delivery, development, and automated software testing. Experience Aviator empowers marketing and customer success teams to develop tailored and contextually relevant communications through the use of generative AI. Additionally, Fax Aviator proficiently extracts data from incoming faxes, organizes them correctly, populates forms and databases, and launches workflows without the need for manual input. Moreover, Service Management Aviator aids users, service agents, and IT staff in quickly finding solutions to their questions. This seamless integration of AI across diverse business functionalities underscores OpenText’s dedication to promoting innovation and operational efficiency within organizations, ultimately enhancing their overall productivity and effectiveness.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft SharePoint
Microsoft Teams

Integrations Supported

OpenText Aviator Platform
OpenText Aviator Studio
OpenText DevOps Aviator
OpenText Experience Aviator
OpenText Service Management Aviator

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/aviator-ai

Categories and Features

Enterprise Search

Not specified

Categories and Features

Agentic AI

Not specified

AI Automation

Not specified

Generative AI

Not specified

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