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What is OpenWeb?

OpenWeb, previously known as Spot.IM, empowers you to cultivate your community effectively. The engagement of your most active users is crucial for your business growth. Our comprehensive Community Platform enables you to categorize, monetize, and nurture your primary audience. By engaging users and enhancing traffic flow, you naturally increase pageviews. You can leverage advertising to generate revenue from areas rich in user-generated content. Transition from traditional comments to our innovative "Conversation" feature. This Conversation is enhanced with real-time capabilities and supports various media formats and emojis, all while being optimized for SEO. Increased user engagement yields valuable data insights. We assist you in monetizing your communities through tools like sentiment analysis and custom audience segmentation. Moreover, we minimize the need for manual moderation by ensuring safe, high-quality conversations. Our advanced machine-learning moderation technology effectively filters out spam and inappropriate comments, integrating smoothly with top-tier security solutions. It's important to recognize your core audience and facilitate their communication with fellow contributors, fostering a vibrant and interactive community. Ultimately, our platform not only enhances user interaction but also drives sustainable revenue growth for your business.

What is Netino?

The collective content produced by you and your audience is vital in defining your brand's persona. Therefore, it is imperative to manage this identity across different digital channels to improve customer experience in today's market. We support you in generating, uploading, standardizing, extending, managing, responding, alerting, and listening, so that all your online brand environments are aligned with your brand identity and resonate well with your online communities. This not only includes social media but also extends to advice platforms, forums, and any spaces where user-generated content flourishes. Social media operates continuously, and so do we; it is a universal language in which we are proficient. Our dedicated teams, located both in France and around the globe, operate with promptness and perseverance. Our wealth of experience in recruitment, training, and coaching empowers us to deliver quality management that adapts to the ever-evolving landscape of social media. Since we began moderating forums in 2002, we have expanded to manage the social media accounts of some of the largest brands, fully aware of the importance of keeping your content both top-notch and secure. In this rapidly changing digital world, ensuring that your brand maintains an engaging and cohesive presence is more crucial than ever, as it can significantly influence customer perceptions and loyalty.

Media

Media

Integrations Supported

Ketch
Okta
WordPress
Zephr

Integrations Supported

Brandwatch
Facelift Cloud
Lumen by Talkwalker
Meltwater
Onclusive Social

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

OpenWeb

Date Founded

2012

Company Location

United States

Company Website

openweb.com

Company Facts

Organization Name

Netino

Date Founded

2002

Company Location

France

Company Website

netino.fr/en/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Social Media Management
Website Management

Content Moderation

Not specified

Sentiment Analysis

Not specified

Categories and Features

Content Moderation

Not specified

Popular Alternatives

Popular Alternatives