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What is Opmetrix?

With SAP Business One, your sales team can effortlessly access integrated customer relationship management, sales, and merchandising functionalities from any location, ensuring they have the latest master data, pricing information, and inventory details while interacting with clients on the go. A wide array of features supports in-store activities, including processing transactions, conducting surveys, tracking sales objectives, and retrieving CRM data, such as call notes and images. By utilizing Opmetrix, sales representatives can greatly improve their sales strategies and have crucial information at their fingertips. Furthermore, Opmetrix offers management insightful dashboards that track sales performance, customer engagement, and activity trends, enhancing overall visibility. The platform employs GPS tracking and geo-fencing to enable real-time reporting and updates, allowing management to maintain a thorough understanding of business dynamics. This transparency not only aids in monitoring operations but also fosters informed decision-making based on up-to-the-minute data, ultimately driving the success of the sales team. As a result, organizations can respond quickly to market changes and customer needs, ensuring sustained growth and competitiveness.

What is Dispatch Science?

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

Media

Media

Integrations Supported

Access Attaché
Acumatica Cloud ERP
Cin7 Inventory Management
MYOB
MYOB AccountRight
MYOB Acumatica
Micronet Distribution Software
Microsoft Dynamics 365 Business Central
NetSuite
SAP Business One
Sage 300
Sage 500
Xero

Integrations Supported

Extensiv 3PL Warehouse Manager
Freshdesk
QuickBooks Online
Shopify
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$675/month
All plans feature UNLIMITED companies, accounts, routes, stops, users, dispatchers, and orders.
Basic: $675/month plus $27.00/month/driver
Plus $0.04 per SMS notification

Growth Edition:
$1,900/month base price plus $27.00/month/driver
Plus $0.03 per SMS notification

Enterprise edition: $4,900 per month plus $27/month/driver plus $0.025 per SMS notification

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Opmetrix

Date Founded

1995

Company Location

New Zealand

Company Website

opmetrix.com

Company Facts

Organization Name

Dispatch Science

Date Founded

2016

Company Location

Canada

Company Website

www.dispatchscience.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Customer Accounts
Email Marketing
Kitting
Mobile Access
Shopping Cart

Order Entry

Customer Database
Inventory Management
Order Fulfillment
Order Management
Remote Order Entry

Retail Execution

Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Route Planning

Driver Management
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Customer Database
Field Sales Management
Opportunity Management
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Mobile Signature
Multi-Party Signing
Progress Tracking

Distribution

Barcoding / RFID
Import / Export Management
Order Management
Returns Management
Shipping Management

Fleet Management

Dispatch Management
GPS Tracking
Incident Reporting
Inventory Management
Mileage Tracking
Routing

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Grocery Delivery

Not specified

Last Mile Delivery

Not specified

Logistics

3PL
Barcoding / RFID
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Scheduling
Shipping Management
Transportation Management

Order Entry

Back Order Management
Customer Database
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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