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What is Opmetrix?

With SAP Business One, your sales team can effortlessly access integrated customer relationship management, sales, and merchandising functionalities from any location, ensuring they have the latest master data, pricing information, and inventory details while interacting with clients on the go. A wide array of features supports in-store activities, including processing transactions, conducting surveys, tracking sales objectives, and retrieving CRM data, such as call notes and images. By utilizing Opmetrix, sales representatives can greatly improve their sales strategies and have crucial information at their fingertips. Furthermore, Opmetrix offers management insightful dashboards that track sales performance, customer engagement, and activity trends, enhancing overall visibility. The platform employs GPS tracking and geo-fencing to enable real-time reporting and updates, allowing management to maintain a thorough understanding of business dynamics. This transparency not only aids in monitoring operations but also fosters informed decision-making based on up-to-the-minute data, ultimately driving the success of the sales team. As a result, organizations can respond quickly to market changes and customer needs, ensuring sustained growth and competitiveness.

What is Fieldcode?

Fieldcode is a Zero-Touch Field Service Management platform designed to reduce manual coordination across field service operations. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. Zero-Touch Dispatch automates routine scheduling and dispatching based on the requirements of each service job, including technician skills, availability, location, priority, SLAs, and required parts. This helps organizations automate routine planning while allowing dispatch teams to focus on exceptions that require human decisions. One Workforce enables service providers to plan own engineers, subcontractors, and service partners within the same environment and maintain a common view of work and SLA requirements. SLA + Parts Logistics connects service commitments with field execution. SLA monitoring and escalations help teams identify service risks, while parts and PUDO coordination help synchronize spare parts with technician visits. Fieldcode supports IT service operations including break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. The platform also provides route optimization, offline mobile workflows, customer self-service, asset and inventory management, AI-powered service actions, and integrations with existing business systems. Built on 25+ years of IT field service experience, Fieldcode is developed, hosted, and supported in Europe.

Media

Media

Integrations Supported

Access Attaché
Acumatica Cloud ERP
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
MYOB
MYOB AccountRight
MYOB Acumatica
Micronet Distribution Software
Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Accountants
SAP Business One
Sage 300
Sage 500
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

Integrations Supported

Access Attaché
Acumatica Cloud ERP
Dynamics 365 Commerce
Field Nation
HubSpot CRM
HubSpot Customer Platform
MYOB
MYOB AccountRight
MYOB Acumatica
Micronet Distribution Software
Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Accountants
SAP Business One
Sage 300
Sage 500
Salesforce
ServiceNow
Zoho CRM
monday AI work platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Opmetrix

Date Founded

1995

Company Location

New Zealand

Company Website

opmetrix.com

Company Facts

Organization Name

Fieldcode

Date Founded

2001

Company Location

Germany

Company Website

fieldcode.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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