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What is Optelian FLEXManager?

Optelian’s FLEXManager delivers comprehensive oversight for networks and components tailored specifically to Optelian’s diverse array of products, systems, and solutions. Featuring a robust multi-layered architecture, it adeptly manages various functions from a single, cohesive platform. By simplifying the processes associated with service delivery, configuration, monitoring, and troubleshooting, FLEXManager ensures these tasks are both efficient and user-friendly. The platform boasts a sophisticated graphical interface that provides a thorough overview of the network, including details about services, inventory, software updates, and equipment configurations within one centralized system. It effectively presents vital information such as node locations, network structure, port statuses, connectivity details, and intricate configurations at the shelf level, thereby offering an in-depth perspective on network performance and service connectivity. By leveraging the full capabilities of network solutions, FLEXManager greatly facilitates both provisioning and ongoing management, ultimately boosting network performance and reliability. Additionally, its intuitive design caters to both technical and non-technical users, promoting improved communication and collaboration among team members while ensuring that everyone can benefit from its advanced features. This ensures that all users can contribute to the efficient management of the network, enhancing overall productivity and effectiveness.

What is Infraon IMS?

Infraon IMS is an AI-driven Unified Infrastructure Monitoring Suite designed for IT and Networking, offering a comprehensive platform that delivers accurate monitoring, in-depth insights, and swift troubleshooting capabilities for diverse IT infrastructures in enterprises of all scales. By facilitating collaboration among teams, it allows for the seamless sharing of real-time alerts and reports regarding network and application performance, thereby enhancing overall service quality. Users can transition from manual management to automated processes, enabling centralized control over all devices from a single interface, which improves efficiency and reduces response times. This innovative solution not only streamlines operations but also empowers organizations to maintain optimal performance across their entire IT ecosystem.

Media

Media

Integrations Supported

Integrations Supported

Infraon Infinity
ServiceNow
Track-It!

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$10 per month

Supported Platforms

Windows

Supported Platforms

SaaS
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optelian

Date Founded

2002

Company Location

Canada

Company Website

optelian.com

Company Facts

Organization Name

Infraon

Company Location

India

Company Website

infraon.io/infraon-ims.html

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Depreciation Tracking
Inventory Management
QR Codes

Database Monitoring

Autodiscovery
Dashboard
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Predictive Analytics

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Dashboard
Help Desk
Issue Management
Live Chat
Project Management
Remote Access
Remote Systems Monitoring

Network Management

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Remote Desktop

Cross-Platform Access
File Transfer
Group View
Record Remote Sessions
User Management

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
History Tracking
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

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