Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Optius Digital OSS?
Optius Digital OSS provides a comprehensive array of pre-integrated modules that address Service Order, Service/Resource Activation, Provisioning, and Inventory Management across diverse network infrastructures such as fiber, copper, wireless, and hybrid setups. With its sophisticated order orchestration and intelligent assignment features, the platform ensures services are activated accurately on the first attempt, minimizing errors and enhancing reliability. Designed by a forward-thinking communications service provider equipped with vast operational knowledge, Optius emerges as a modern and effective solution in the industry. It offers a unified system that combines both software and services, simplifying key functions like data management, process optimization, reporting, configuration, integration, testing, training, and maintenance under one cohesive service umbrella. Moreover, Optius effortlessly connects with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) systems, making it a versatile choice for organizations. This all-encompassing solution not only supports the digital transformation of businesses but also provides adaptable options for integrating with current Back Office Support Systems (BSS) or leveraging partnered solutions. By opting for Optius, organizations can significantly boost their operational efficiency, enhance service delivery, and position themselves for future growth in an evolving marketplace. Overall, the flexibility and comprehensive nature of Optius make it an invaluable asset for any organization looking to optimize its operations.
What is CFAST?
By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
SaskTel International
Date Founded
1986
Company Location
Canada
Company Website
www.sasktelinternational.com
Company Facts
Organization Name
Gestion Systèmes Télécom
Date Founded
2008
Company Location
France
Company Website
www.gestionsystemestelecom.fr/telecom-billing.html
Categories and Features
Billing and Provisioning
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Service Order System
VoIP
OSS/BSS
Not specified
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Post-Paid Systems
Provisioning
Rating
Self Service Portal
VoIP