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What is Optius Digital OSS?

Optius Digital OSS provides a comprehensive array of pre-integrated modules that address Service Order, Service/Resource Activation, Provisioning, and Inventory Management across diverse network infrastructures such as fiber, copper, wireless, and hybrid setups. With its sophisticated order orchestration and intelligent assignment features, the platform ensures services are activated accurately on the first attempt, minimizing errors and enhancing reliability. Designed by a forward-thinking communications service provider equipped with vast operational knowledge, Optius emerges as a modern and effective solution in the industry. It offers a unified system that combines both software and services, simplifying key functions like data management, process optimization, reporting, configuration, integration, testing, training, and maintenance under one cohesive service umbrella. Moreover, Optius effortlessly connects with Customer Relationship Management (CRM), Billing, and Workforce Management (WFM) systems, making it a versatile choice for organizations. This all-encompassing solution not only supports the digital transformation of businesses but also provides adaptable options for integrating with current Back Office Support Systems (BSS) or leveraging partnered solutions. By opting for Optius, organizations can significantly boost their operational efficiency, enhance service delivery, and position themselves for future growth in an evolving marketplace. Overall, the flexibility and comprehensive nature of Optius make it an invaluable asset for any organization looking to optimize its operations.

What is CFAST?

By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.

Media

Media

Integrations Supported

Keepgo
TxtFlo

Integrations Supported

Keepgo
TxtFlo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SaskTel International

Date Founded

1986

Company Location

Canada

Company Website

www.sasktelinternational.com

Company Facts

Organization Name

Gestion Systèmes Télécom

Date Founded

2008

Company Location

France

Company Website

www.gestionsystemestelecom.fr/telecom-billing.html

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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