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What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

What is Net@Suite?

The digital utility platform acts as Engineering's cloud-based solution specifically designed for a range of sales and distribution operators in the gas and electricity industries, leveraging over ten years of deep expertise in critical market processes. Net@Suite is distinguished as an ideal option for experts involved in integrated water distribution, district heating, waste management, and public lighting. This all-encompassing, interconnected, and intelligent platform not only fulfills traditional internal efficiency demands but also meets new digital business requirements through our Net@Suite offering, which is a component of our larger suite of digital technology services. Moreover, Net@Suite presents innovative payment models specifically crafted for the utility industry, utilizing a modular approach that responds to evolving market needs. In addition to these features, it allows operators of plants and transmission infrastructure to harness Augmented and Virtual Reality (AR, MR, VR) technologies for effective guided operational procedures, thereby improving productivity and safety in utility management. With the ability to adapt to various operational challenges, this platform represents the future of utility service management.

Media

Media

Integrations Supported

Sourcetable
Talkdesk

Integrations Supported

Sourcetable
Talkdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Company Facts

Organization Name

Engineering

Company Location

Italy

Company Website

www.eng.it/en/our-platforms-solutions/net-suite

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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