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What is OrderLogix?

OrderLogix simplifies the daily processing operations, enhances the resolution of customer service inquiries on the first contact, and guarantees consistent reporting across all order platforms. By minimizing paperwork and automating repetitive tasks, your team can focus more on improving customer satisfaction and fostering business growth. The system allows you to monitor, control, and quickly adjust essential elements of your multi-channel sales approach—like scripts, offers, continuity plans, discounts, upsells, and cross-sells—enabling you to make real-time modifications for better results. This platform effortlessly connects with all order channels, making it easy to track and manage order information while offering the adaptability to handle these orders through various fulfillment partners or call centers that fit your business model. Furthermore, this capability significantly boosts overall efficiency, ensuring your organization stays nimble and responsive to evolving customer demands. As a result, your business can better navigate market changes and maintain a competitive edge.

What is 446 Plattform?

The 446 Plattform® offers a comprehensive perspective on your operational workflows, enabling the straightforward development of visually enhanced processes. By streamlining and unifying both operational procedures and collaborative efforts, you are empowered to oversee your digital tasks in real-time and modify them based on your unique needs. The Process Management module is an essential asset for crafting and configuring workflows that pertain to tasks, events, and various definitions. In addition, the Process Monitor provides the capability to observe these processes as they unfold in real-time. Within the Order Management module, information such as inquiries, malfunctions, issues, offers, orders, complaints, or modifications can be organized through structured forms. This organization facilitates the creation of tailored schemas that cater to different order types. Each of these schemas can specify a distinct process that details the order of task execution. Moreover, you can create links between orders, such as connecting a follow-up order to a quotation or associating a change request with its relevant malfunction report or problem description, which ultimately enhances both efficiency and transparency. The integration of these functionalities guarantees a cohesive method for managing and evolving your operations, ensuring that every element is aligned for optimal performance.

Media

Media

Integrations Supported

Revaly

Integrations Supported

Revaly

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderLogix

Date Founded

2003

Company Website

orderlogix.com

Company Facts

Organization Name

Isonet

Date Founded

1994

Company Location

Switzerland

Company Website

www.isonet.ch/en/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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