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What is OrderLogix?

OrderLogix simplifies the daily processing operations, enhances the resolution of customer service inquiries on the first contact, and guarantees consistent reporting across all order platforms. By minimizing paperwork and automating repetitive tasks, your team can focus more on improving customer satisfaction and fostering business growth. The system allows you to monitor, control, and quickly adjust essential elements of your multi-channel sales approach—like scripts, offers, continuity plans, discounts, upsells, and cross-sells—enabling you to make real-time modifications for better results. This platform effortlessly connects with all order channels, making it easy to track and manage order information while offering the adaptability to handle these orders through various fulfillment partners or call centers that fit your business model. Furthermore, this capability significantly boosts overall efficiency, ensuring your organization stays nimble and responsive to evolving customer demands. As a result, your business can better navigate market changes and maintain a competitive edge.

What is Cherrywork Collaborative Order Management?

This all-encompassing business application is designed for the retail and manufacturing sectors, managing every facet of the inquiry-to-cash cycle. By providing an omnichannel platform, it fosters seamless collaboration among stakeholders through a unified interface, thereby enhancing efficiency and reducing the manual workload. As a result, sales teams and users can focus on tasks that add value, since numerous non-essential activities have been either automated or removed. Users gain complete real-time visibility into all sales operations, allowing for informed decision-making. With rapid application development tools, lead times are significantly shortened, utilizing Cherrywork® Collaborative Order Management's pre-existing templates. Industry-specific templates facilitate quick customization, ensuring the application aligns with individual business requirements. Additionally, Cherrywork® Collaborative Order Management employs a hybrid technology framework, making it accessible and user-friendly across both mobile and web platforms, thanks to its diverse range of cross-application components. This versatility not only meets industry demands but also empowers businesses to adapt swiftly to changing market conditions.

Media

Media

Integrations Supported

Revaly
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

Integrations Supported

Revaly
SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$30,000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderLogix

Date Founded

2003

Company Website

orderlogix.com

Company Facts

Organization Name

Incture Technologies

Date Founded

2006

Company Location

India

Company Website

store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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