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What is OrderLogix?

OrderLogix simplifies the daily processing operations, enhances the resolution of customer service inquiries on the first contact, and guarantees consistent reporting across all order platforms. By minimizing paperwork and automating repetitive tasks, your team can focus more on improving customer satisfaction and fostering business growth. The system allows you to monitor, control, and quickly adjust essential elements of your multi-channel sales approach—like scripts, offers, continuity plans, discounts, upsells, and cross-sells—enabling you to make real-time modifications for better results. This platform effortlessly connects with all order channels, making it easy to track and manage order information while offering the adaptability to handle these orders through various fulfillment partners or call centers that fit your business model. Furthermore, this capability significantly boosts overall efficiency, ensuring your organization stays nimble and responsive to evolving customer demands. As a result, your business can better navigate market changes and maintain a competitive edge.

What is InfiPlex?

The InfiPlexâ„¢ Order Management System (OMS) serves as a comprehensive tool designed to enhance and streamline your eCommerce sales channels. This system efficiently oversees your orders, inventory, and pricing across various platforms. By integrating with drop-shippers, it automates the shipping process, enabling quicker business growth. The InfiPlex OMS is built to provide a secure and scalable framework that caters to the unique demands of your enterprise. Operating on Amazon AWS as an official partner, our systems ensure high reliability and performance. Additionally, we offer customized programming solutions to accommodate any specific integration needs you may have, ensuring a tailored experience for every user.

Media

Media

Integrations Supported

ChannelAdvisor
Revaly
Shopify

Integrations Supported

ChannelAdvisor
Revaly
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$99.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderLogix

Date Founded

2003

Company Website

orderlogix.com

Company Facts

Organization Name

InfiPlex

Date Founded

2015

Company Location

United States

Company Website

infiplex.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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