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What is OrderMaster?

Orders can be managed through multiple channels, such as websites, telesales, EPOS systems, trade counters, and ecommerce platforms, catering to both retail and trade customers. Telesales are crucial in any direct sales framework, as they handle customer questions, resolve issues, and efficiently process orders. Cyrane offers a wide array of tools aimed at equipping telesales and customer service agents with the means to oversee all aspects of customer service and order management smoothly. Key features include trade account and retail pricing, promotional offer integration, media codes, customer notes, reminders, gift messages, and options for product personalization. An automatic stock allocation system helps prevent overselling by providing complete visibility of inventory levels and allows for manual stock allocation when necessary, enhancing the flexibility of the order fulfillment process and enabling timely adjustments to meet customer service needs. This thorough approach not only streamlines operations but also ensures that maintaining customer satisfaction remains a primary focus throughout the order management system, thus fostering long-term client relationships.

What is Naveo OMS?

Naveo OMS enables you to efficiently manage your inventory, streamline order processing, and facilitate the picking, packing, and shipping processes across all your sales platforms. With over twenty years of experience in ERP implementations, our team is adept at managing complex projects effectively, ensuring timely completion and adherence to budget constraints. As the eCommerce environment rapidly changes, we recognize the fluctuating demands of customers. We are acutely aware of the intense pressure to deliver the right products on time. Therefore, no matter the scale of your business, it is essential for your warehouse operations to operate at maximum efficiency, maintain a responsive fulfillment process, and provide a holistic view of your inventory and orders. The ability to consistently deliver exceptional customer service is critical to your business reputation. By adopting Naveo OMS, you can significantly improve your order management processes. Our wealth of expertise and cutting-edge technology will help you broaden your market presence and effectively launch your products in new territories. This proactive approach will not only help you meet customer expectations but will also allow you to surpass them, fostering loyalty and trust in your brand.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$675 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Cyrane Systems

Company Website

www.cyranesystems.com

Company Facts

Organization Name

Naveo Commerce

Date Founded

1972

Company Location

United Kingdom

Company Website

www.naveocommerce.com/order-management-software/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

Categories and Features

Order Management

Not specified

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