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What is Orlo?

Managing various platforms while being observed by the public can complicate the provision of exceptional social customer service and engaging marketing materials. Envision the advantages of unifying your technology with a powerful platform that can manage all your digital interactions. The Orlo platform is crafted to help you focus on what matters most: providing an outstanding customer experience, and it can be implemented in just a few hours! By bringing all your digital discussions together in the Orlo Inbox, you empower your team to assist customers exactly when they require it. Regardless of whether your interactions happen through social media, live chat, WhatsApp, or SMS, you can provide excellent service straight from the Inbox. Orlo's marketing tool makes connecting with your audience easier than ever, and our integrated live chat feature guarantees you’ll be available for your customers during crucial moments. Transform your communication strategy and elevate customer engagement with Orlo, making your brand a leader in customer care!

What is ItsAlive?

ItsAlive offers an intuitive platform that enables brands to seamlessly develop chatbots and services that set them apart in the competitive landscape. These chatbots represent a contemporary strategy for engaging audiences and enhancing communication via Facebook Messenger. They are designed to efficiently manage frequently asked questions and ensure a smooth handoff to human representatives when necessary, utilizing Facebook Inbox or other platforms. A chatbot that lacks the ability to adapt to your changing needs is not a viable option. We provide a variety of solutions to overcome your communication challenges, enabling you to choose the features that align with your objectives. With our user-friendly interface, you can design your bot without needing any coding skills. Publishing your chatbot is as easy as a single click, and you can organize decision trees effortlessly using a drag-and-drop functionality. In just a matter of seconds, you can launch your chatbot on several Facebook pages and test its performance in real-time. Additionally, you can duplicate and translate your bot for broader accessibility and share it with your team. Monitoring crucial performance metrics allows you to assess your chatbot's success and gather valuable insights about your audience. By adopting these innovative tools, you can pave the way for a more effective future in customer engagement, ensuring your brand thrives in the digital age.

Media

Media

Integrations Supported

Facebook
Microsoft Dynamics 365
Microsoft Power BI
WhatsApp

Integrations Supported

Facebook
Airtable
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Mailchimp
Salesforce
Slack
WordPress
YouTube
iAdvize

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Orlo

Date Founded

2013

Company Location

United Kingdom

Company Website

www.orlo.tech/solutions

Company Facts

Organization Name

ItsAlive

Date Founded

2016

Company Location

France

Company Website

itsalive.io

Categories and Features

Categories and Features

Live Chat

Not specified

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