Orna Reviews & Ratings

Orna

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
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What is Orna?

Computer-aided dispatch systems enhance the ability of dispatchers to oversee multiple incidents at once while efficiently coordinating the deployment of patrol officers. By utilizing an optimized dispatch framework, the process of relaying calls can be streamlined, allowing for timely updates to officers in the field, and resulting in commendations from clients for prompt response times. When dispatchers or patrol officers have suggestions, they can easily incorporate this feedback into the call, complete with time-stamps for precise record-keeping. In scenarios involving natural disasters, the collaboration between different security firms becomes crucial; thus, dispatch can consolidate various agencies or companies into a single call, ensuring that all necessary resources are readily accessible. Additionally, documents such as photographs can be effortlessly attached to the call; these images are then included in the PDFs of closed cases and can be set up to appear in both automated and manual activity reports. If a person or vehicle linked to the service call is encountered—whether existing in your records or newly added—you can conveniently associate them with the call, which enhances the overall efficiency and precision of the dispatch process. This interconnectedness not only supports real-time decision-making but also fosters improved communication among all parties involved, ultimately leading to a more cohesive response effort. The ability to integrate feedback and resources ensures that the dispatch process remains adaptable and responsive to changing situations.

What is Catch CRM?

Catch CRM is an innovative platform that harnesses AI technology to optimize the management of leads, dispatching, invoicing, and customer feedback for home service companies, all within a unified interface. The system allows users to respond to leads in less than a minute, ensuring swift interaction via multiple channels like phone calls, web forms, website chat, and Facebook lead ads, which are all integrated into a single pipeline. Enhancing this responsiveness is the AI Office feature, which includes an automatic call dialer, a round-the-clock AI texting service, and Facebook AI to ensure that new leads are quickly attended to, preventing them from losing interest. For scheduling and dispatch, the platform features an online booking tool that fills the calendar, while the dispatch board smartly allocates technicians to the right jobs, supported by a mobile app that enables technicians to handle their responsibilities in the field seamlessly. When it comes to financial transactions, AI-generated proposals can incorporate images and electronic signatures, and payments can be securely processed through Stripe without additional fees; moreover, the seamless two-way synchronization with QuickBooks keeps financial records current. The system also automates email marketing campaigns and follow-up processes, allowing business owners to sustain regular communication effortlessly, which boosts productivity and aids in customer retention. This all-in-one solution not only streamlines operations but also empowers home service businesses to concentrate on providing outstanding service to their clients. Consequently, businesses can anticipate enhanced efficiency and increased customer satisfaction as they leverage this advanced technology.

Media

Media

Integrations Supported

Integrations Supported

Facebook Ads
QuickBooks Accountants
Stripe
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Free
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Kerkton Security Technologies

Date Founded

2016

Company Location

United States

Company Website

www.kerkton.com/computer-aided-dispatch

Company Facts

Organization Name

Catch CRM

Date Founded

2026

Company Location

United States

Company Website

catchcrm.ai/

Categories and Features

Physical Security

Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

AI CRM

Not specified

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