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What is Ovebot?

Ovebot functions as an intelligent assistant tailored for sales and customer support in the realm of online retail. Embedded within a chat widget, it leverages a retailer's product catalog, website content, and policies to adeptly answer customer inquiries; it also recommends products that align with customer needs and the items already in their shopping carts, enabling easy addition of products to their carts. For e-commerce platforms that support it, Ovebot provides real-time updates on inventory levels and pricing, as well as tracking and order status, while efficiently handling requests to modify or cancel orders when necessary. Moreover, the assistant has the capability to collect and qualify leads, smoothly transitioning conversations to human agents, and it can produce reports detailing interactions, viewed items, shopping carts, and sales that arise from chat interactions. Merchants can personalize the assistant's functionalities, including knowledge bases, language settings, and operational hours, through an intuitive web interface. Ovebot can be integrated via plugins for popular platforms like WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or through a script for other website types. Additionally, it broadens its lead generation functions to industries beyond retail, encompassing fields such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This adaptability not only enhances customer engagement but also significantly boosts sales processes, making Ovebot an indispensable asset for businesses seeking to improve their service offerings and operational efficiency. Ultimately, Ovebot’s diverse capabilities transform how businesses interact with their customers, driving growth and satisfaction.

What is B2B Store?

B2B Store functions as a Headless B2B Marketplace, designed to enhance the engagement and efficiency of interactions with your B2B clientele. It utilizes an Integral or Frontend-as-a-Service (FEaaS) approach on a cutting-edge, high-quality e-commerce platform that is open-source, built upon industry-standard solutions like Magento Open Source and PWA Studio, which employs a React frontend. Key features encompass secure access through login credentials, budget management with offers and requests, a chat bot for customer support, the capability to save multiple baskets, seamless integration with Moodle, and the convenience of placing repeat orders with a single click. Furthermore, it allows for tracking order incidences (CSR), provides a Quick Cart option with CSV data import, and supports cart editing with features for adding headers/images, updating prices, and printing in PDF format. Product pages are tailored for B2B needs, enabling organized sales representative management and customer control panel access, while also facilitating customer assignments to specific agents. Payment options are customizable to integrate with external platforms like ERP systems, and there is a robust management system for external customers (CRM). Additionally, advanced pricing strategies can be implemented based on specific criteria, complemented by a user-friendly Mega Menu for easy navigation. In summary, B2B Store is equipped with a comprehensive suite of tools to streamline and elevate the B2B purchasing process.

Media

Media

Integrations Supported

Magento
OpenCart
PrestaShop
WooCommerce
WordPress

Integrations Supported

Magento
BigCommerce
Moodle
Zammad

API Availability

API Availability

Pricing Information

€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

AWeb Design SRL

Date Founded

2016

Company Location

Romania

Company Website

ovebot.ai/en

Company Facts

Organization Name

Orienteed

Date Founded

2016

Company Location

Spain

Company Website

b2bstore.io

Categories and Features

AI Sales Agents

Not specified

Categories and Features

B2B eCommerce

Not specified

Headless eCommerce

Not specified

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