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Ratings and Reviews 0 Ratings
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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
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Transform your sales strategy with a specialized platform tailored for recruiting remote sales professionals, enabling you to effectively manage your team, track outcomes, and assess performance. This solution provides the advantage of having a remote team that functions like an "in-house" unit. With its adaptable framework featuring no binding commitments, minimum requirements, or lengthy agreements, the process of scaling your team becomes remarkably simple. Unlike conventional talent platforms, Overpass focuses exclusively on remote sales agents with knowledge across over 100 different industries. This targeted approach results in faster hiring, shorter training periods, higher retention rates among representatives, and improved profit margins. Your remote team can efficiently access leads, utilize scripts, make calls, send emails, and document their results through a single web-based application, eliminating the need for substantial investments in calling infrastructure. This system not only promotes accountability but also enhances profitability. Additionally, you can monitor live calls through your web browser, providing real-time or post-call feedback that supports ongoing training and development. Regardless of where your remote team members are located, you retain full oversight of their activities and performance. This cutting-edge method allows you to quickly adjust to market changes while optimizing your sales capabilities, thereby ensuring your business remains competitive and responsive. The ability to tailor your approach to fit the evolving landscape of sales further solidifies the effectiveness of this platform.
What is Eventpedia?
No matter if your event is hosted online, in a hybrid style, or in person, participants can experience a profound sense of community through Eventpedia's mobile application and desktop platform tailored for virtual gatherings. They have the opportunity to engage with both live and recorded presentations, take part in interactive Q&A sessions, complete surveys, or vote in polls, all while monitoring their Continuing Education Unit (CEU) credits. Sponsors and exhibitors gain continuous exposure on all pages and maintain exclusive control over their booths, enhancing their visibility. Furthermore, attendees are able to connect via web meetings with other participants and exhibitors for demonstrations, networking chances, and discussions on a variety of subjects. Discover our mobile application technology, which has been thoughtfully designed to meet the needs of associations and organizations dedicated to member engagement, alongside the extensive services provided by our team to guarantee outstanding results tailored to your unique needs. Our dynamic mobile applications allow you to create a one-of-a-kind experience, accommodate various events, boost participant satisfaction, and generate revenue through in-app monetization options. By utilizing these innovative tools, you can cultivate an extraordinary event environment that encourages stronger connections among attendees, ultimately maximizing the overall impact of your event. This commitment to enhancing engagement and interaction sets us apart in the industry, ensuring a memorable experience for all involved.
Integrations Supported
Nimble
aarwinMEP
API Availability
Has API
API Availability
Has API
Pricing Information
$160 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Overpass
Date Founded
2014
Company Location
United States
Company Website
www.overpass.com
Company Facts
Organization Name
Eventpedia
Date Founded
2011
Company Location
United States
Company Website
www.eventpedia.com
Categories and Features
Categories and Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Mobile Event
Abstract / Papers Management
Application Development
Attendee Profiles
Digital Agenda
Event Maps
Gamification
Mobile Check-in
Multi-Event
Networking
One-to-One Messaging
Real-time Notifications / Updates
Social Media Integration
Speaker Profiles
Sponsor Pages
Surveys / Polls
Virtual Event Platforms
Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby