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What is ZING?

P360's ZING engagement suite serves as a cutting-edge omnichannel marketing platform designed to enhance the connections between pharmaceutical companies and healthcare professionals. Recognizing the evolving needs of the pharmaceutical industry, ZING provides a comprehensive solution that includes compliant text messaging, voice and video communication, and AI-enhanced analytics for optimal engagement. Notably, a significant 82% of healthcare professionals surveyed indicated a preference for communicating via text messaging with representatives over other methods, with text messages boasting an astounding average open rate of 98%, which is substantially higher than the typical 20-30% open rate associated with emails. The suite features integrated messaging options such as SMS, WhatsApp, Viber, Line, and KakaoTalk, ensuring seamless and compliant communication channels. Furthermore, the platform leverages EdenHelp-powered generative AI to improve data analysis, producing actionable insights and automating routine tasks to boost productivity. By offering a variety of features, ZING not only simplifies communication but also equips healthcare professionals with timely information, ultimately enhancing their decision-making capabilities and efficiency in patient care. This makes ZING an essential tool for navigating the complexities of modern healthcare communications.

What is Chronic Care Management Cloud?

Sargas Pharmaceutical Adherence and Compliance (SPAC) International has developed an advanced Chronic Care Management Cloud® platform (CCM), along with its Drug Adherence®, Medication Therapy Monitoring® (MTM), and Mobile Oncology Medication Therapy Monitoring® solutions, to foster ongoing interaction between healthcare providers and patients from the beginning of treatment through its entirety. This integrated approach to treatment management not only aids patients in optimizing their health benefits and achieving the best possible results but also plays a significant role in reducing overall healthcare expenses. Furthermore, SPAC provides HIPAA Compliant and certified Chronic Care Management Physician, Patient, and Pharmacy Portals® that enable the instantaneous sharing of vital health information among different healthcare professionals, thereby ensuring a smooth flow of critical data necessary for effective treatments. Such technological innovations significantly improve the quality of care that patients receive, reinforcing the importance of collaboration in healthcare. Ultimately, this commitment to continuous engagement and information exchange sets a new standard for patient-centered care.

Media

Media

Integrations Supported

KakaoTalk
LINE
Viber
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

P360

Date Founded

2015

Company Location

United States

Company Website

www.p360.com/zing/

Company Facts

Organization Name

SPAC International

Company Location

United States

Company Website

www.spacinternational.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Messaging
Mobile Access
Patient Education
Patient Portal

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Reminders

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