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What is PBHS SecureMail?

Achieve effortless data privacy compliance with PBHS Secure Mail, a comprehensive encrypted messaging platform that meets HIPAA standards, tailored for healthcare providers including physicians, dentists, and medical facilities. The platform's user-friendly design eliminates the need for installation, configuration, or ongoing maintenance, enabling access from any device and location. Sharing essential documents, such as radiographs, CT scans, and messages is simplified, with all information well-organized for easy retrieval by your entire team. Initiating use is straightforward; just log in with your ADA Membership ID. Furthermore, the optional Outlook Plug-in enables the convenient sending and receiving of messages directly within Microsoft Outlook on your computer, ensuring that treatment letters and private communications from your management software remain encrypted. Radiographs dispatched from your digital x-ray systems to Outlook are also safeguarded. You can maintain your regular email interactions with colleagues and patients while upholding HIPAA compliance, which facilitates an effortless transition to secure communications. This innovative solution allows you to prioritize delivering exceptional care and ensures the highest levels of data security are upheld throughout your practice. By utilizing PBHS Secure Mail, healthcare professionals can enhance their communication efficiency while protecting sensitive information.

What is Hypercare?

Eliminate the hassle of phone tag and focus more on your patients with our all-encompassing clinical communication and coordination platform, which is fully compliant for your entire team. This solution combines clinical messaging, a self-service switchboard, escalation procedures, and on-call management, merging the advantages of instant messaging while complying with HIPAA regulations specifically designed for healthcare settings. You can set up escalation protocols that automatically notify other providers if messages go unanswered within a designated time frame, significantly improving responsiveness. Say goodbye to managing the team pager; our system ensures that messages and callback numbers reach the on-call provider's smartphone directly for ease of use. Furthermore, the platform allows you to create, manage, and delegate tasks efficiently, complete with options to establish reminders and due dates to guarantee that no critical information slips through the cracks. Transitioning to new processes in healthcare can be daunting, but Hypercare provides the necessary support to ensure a smooth transition, ultimately leaving a profound and lasting impact on your organization. This forward-thinking approach not only optimizes communication but also cultivates a cooperative environment that significantly improves patient care outcomes. With such enhancements, your team can work more cohesively, leading to a more effective healthcare delivery system overall.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month per account
Free Trial Offered?
Free Version

Pricing Information

$7 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PBHS

Date Founded

1977

Company Location

United States

Company Website

www.pbhs.com/securemail/

Company Facts

Organization Name

Hypercare

Company Location

Canada

Company Website

www.hypercare.com

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

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