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What is POSitive GEM ?

POSitive GEM distinguishes itself in garden centers around the world with its impressive range of capabilities. This innovative system supports a variety of essential functions, including sales processing, barcode price tag generation, purchase order management, seasonal reorder facilitation, and customer loyalty enhancement. GEM effectively handles an extensive assortment of inventory, covering both physical products and intangible services like labor. The inclusion of touch screen technology, along with modules dedicated to quotes, orders, services, and invoicing, significantly optimizes the sales process for greater efficiency and user-friendliness. Additionally, GEM provides sophisticated printing and routing controls, ensuring that sales operations are conducted in a polished and organized manner. As a result, POSitive GEM emerges as an indispensable asset for garden centers striving to improve their growth and achieve high levels of customer satisfaction. This robust system not only meets current needs but also adapts to future challenges in the retail landscape.

What is HortBase?

Utilizes simple coding methods based on the scientific nomenclature of plants for convenient memorization. It efficiently produces trade and pricing listings, catalogs, and order forms. The Query-by-Form feature enables quick access to information by searching for specific words or phrases within names or descriptions. The system monitors production by comparing the actual number of plants grown to the needed amounts for executing the production plan. It also oversees the processing and delivery of customer orders, allowing for effective tracking of shipments and backorders. Confirmation slips for verified orders can be printed with ease, and plant labels along with packing slips are included with shipped products. Furthermore, it tracks customers' current balances while logging details about overdue accounts. The system provides a current snapshot of ongoing expenses, allowing you to manage your resources efficiently. Through these comprehensive functionalities, it not only streamlines operations but also significantly improves overall customer satisfaction, ensuring that all aspects of the business run smoothly. With this level of organization, businesses can anticipate customer needs more effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

POSitive Software

Company Location

United States

Company Website

www.positive.software/positive-gem

Company Facts

Organization Name

InfoServices

Company Website

www.infoservices.co.nz

Categories and Features

Garden Center

Billing & Invoicing
Customer Management
Inventory Management
Purchase Order Management
Returns Management

Categories and Features

Garden Center

Billing & Invoicing
Customer Management
Inventory Management
Purchase Order Management
Returns Management

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