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Trinium TMSTrinium stands out as a top provider in the field of intermodal trucking and drayage systems, catering to businesses with a driver range from 10 up to over 1,000. Their flagship product, Trinium TMS (Transportation Management System), serves as a comprehensive enterprise solution specifically designed for intermodal trucking firms. Currently, TMS is utilized across every intermodal and cargo sector in both the U.S. and Canada, effectively overseeing both domestic and international container operations. The company aims primarily to enhance its clients' financial performance by adopting industry-leading practices. Trinium has implemented various enhancements that positively impact customer operations, such as boosting revenue per fleet without needing to expand staff. Additionally, they focus on reducing charges related to equipment detention, including Per Diem, Rail Storage, and Port Demurrage. Their mobile communications system significantly enhances dispatcher efficiency and driver productivity, while customer service sees marked improvements through timely and precise updates via EDI and automated emails. Ultimately, Trinium is committed to driving operational excellence for its clients in an ever-evolving industry landscape.
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What is PSXDigital CXMAi?
Our all-encompassing CXMAi, powered by cutting-edge AI innovations, equips motorsports dealers with the tools they need to seize control and attain outstanding results in every facet of sales and marketing. As a leading digital marketing agency, we are committed to fostering success for our dealer-partners in the powersports, boating, and RV industries, allowing them to operate with greater profitability and efficiency while delivering an exceptional customer experience. By leveraging the most accurate market insights, you can make well-informed and profitable assessments. Improve customer engagement at every touchpoint across various platforms to secure higher-quality leads and achieve superior outcomes. Your online store serves as your most important lead generator, ensuring that your brand stays at the forefront of consumers' minds. With a comprehensive view of customer interactions and a commitment to accountability in all operations, we assist you in optimizing your business processes. Furthermore, by embracing this future-ready solution, you not only enhance your revenue but also cultivate stronger relationships with your customers, paving the way for long-term success. This approach ultimately positions you to thrive in an increasingly competitive marketplace.
What is Kundo?
Modern customer service solutions include a wide array of platforms such as email, live chat, forums for inquiries, telephone support, social media channels, and sections for frequently asked questions. Kundo provides an all-encompassing set of tools that consolidates these various digital channels into a single, cohesive interface, enabling you to have a clear overview and more control over your customer interactions. We recognize that exceptional customer service goes beyond the implementation of advanced tools, which is why we aim to assist you at every stage of your customer service journey. To explore our full range of services, click here! To enhance your experience with Kundo's offerings, we provide a dedicated Success Manager focused on your achievement. This expert will not only help you get up and running but will also train your entire team and be available for any inquiries you may have. Furthermore, we partner with various organizations to offer training sessions designed to optimize customer interactions via digital channels, further boosting your team's efficiency. Your journey toward providing outstanding customer service is just a step away, and we are excited to accompany you on this path!
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
PSXDigital
Date Founded
2015
Company Location
United States
Company Website
psxdigital.com
Company Facts
Organization Name
Kundo
Company Location
Sweden
Company Website
kundo.se
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal