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What is PURVEYANCE?

This adaptable CRM platform is crafted to enhance the efficiency and effectiveness of your field sales team. It ensures that crucial information is delivered to the right team members exactly when they need it. In a dynamic and competitive market, protecting your sales targets is essential. With this user-friendly and fully mobile sales force automation tool, you can skillfully navigate customers through the purchasing journey. Purveyance gives you control over your customer data, allowing you to easily access product information and customer accounts while meeting clients in person. You can also showcase promotions with just a simple touch, ensuring that no promotional opportunity is missed, thanks to timely alerts on customer profiles. The pricing is straightforward, and the ordering feature facilitates quick inventory replenishment, aiding you in reaching your sales objectives more effectively. Additionally, managing product availability on shelves becomes an effortless task requiring little time or effort. Ultimately, this CRM revolutionizes your sales operations, turning them into a seamless and highly efficient system. Its comprehensive features not only improve productivity but also enhance customer satisfaction, making it an indispensable tool for any sales team.

What is HelpShelf?

HelpShelf combines the various support tools and resources you use into a single, efficient widget. This integration reduces clutter in your navigation bar, creating a simple and accessible point for customers to find assistance. The essence of reducing support inquiries is in providing the right information at the right moment. By effortlessly connecting the resources your company relies on, HelpShelf manages everything else seamlessly. Considering that your SaaS or web application likely contains numerous pages, HelpShelf examines user search patterns and interactions across these pages to refine content suggestions for future visitors. This smart optimization guarantees that your support materials remain pertinent and readily available, ultimately enhancing the user experience significantly. As a result, customers will appreciate the streamlined access to assistance, leading to increased satisfaction and potentially higher retention rates.

Media

Media

Integrations Supported

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Freshchat
Freshdesk
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot CRM
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk
tawk.to

Integrations Supported

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Freshchat
Freshdesk
Gorgias
Groove
Help Scout
HelpCrunch
HubSpot CRM
Kayako
Quriobot
Wix Answers
Zendesk
Zoho Desk
tawk.to

API Availability

Has API

API Availability

Has API

Pricing Information

$1800 per month
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

De Data

Date Founded

1993

Company Location

Australia

Company Website

purveyance.com.au

Company Facts

Organization Name

HelpShelf

Company Location

United Kingdom

Company Website

helpshelf.co

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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