Paddle Reviews & Ratings

Paddle

4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Paddle CRM?

The Reviews & Messaging Solution for Local Enterprises. Paddle CRM serves as a comprehensive online tool designed for local enterprises, equipping them with essential features for lead generation, customer interaction, review management, and payment processing. This platform enhances customer acquisition, boosts ratings, fosters a strong reputation, accelerates payment collection, and facilitates effective communication with clients. Among its key offerings are: Automated online review management: Streamline your review requests, manage all responses from a single dashboard, and enhance your overall ratings. Direct messaging capabilities: Engage with customers through various channels, including text messaging, Facebook Messenger, Google Messages, and an integrated webchat. Secure payment collection: Effortlessly gather payments by sending a secure payment link to customers' mobile devices. Comprehensive CRM functionalities: Broaden your customer base with tools like lead importation and enhanced client communication features, ensuring a more robust engagement strategy. Paddle CRM ultimately empowers local businesses to thrive in a competitive landscape.

What is Paddle?

Paddle serves as a subscription and billing platform tailored for software and SaaS businesses, addressing the challenges customers face in navigating international growth and resource management. By utilizing Paddle, companies can concentrate on expanding their operations instead of getting bogged down by internal obstacles. The platform provides an extensive array of features, such as streamlined checkout processes for product sales, automated recurring billing, robust fraud prevention measures, and options for manual invoicing. Additionally, Paddle encompasses solutions for sales tax compliance, multi-currency transactions, customer support, comprehensive analytics, and much more, ensuring a well-rounded service for businesses. With its diverse offerings, Paddle empowers businesses to thrive in a competitive marketplace.

Media

Media

Integrations Supported

Instagram Ads
QuickBooks Enterprise
Stripe
TikTok Ads

Integrations Supported

10Duke
ARMember
Acelle Mail
B2Metric
Churnkey
Commenda
Flowbite
HockeyStack
Laravel Spark
Levenue
ProductDyno
Raaft
Rambox
Stackreaction
invisit
staarter.dev

API Availability

Has API

API Availability

Pricing Information

$197 per month
Startup Plan: $197/month – All core features, up to 1 location
Pro Plan: $397/month - more advanced features
Premium Plan: $697/month – Advanced automations, enhanced support, branding, etc
All plans require the separate purchase of usage-based credits (SMS, email, phone, AI).

Pricing Information

Please contact Paddle for pricing details. Depending on volume of sales going through the platform, there's a % fee.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Paddle CRM

Date Founded

2023

Company Location

United States

Company Website

lp.paddlecrm.com

Company Facts

Organization Name

Paddle Payments

Date Founded

2011

Company Location

United Kingdom

Company Website

paddle.com

Categories and Features

AI Review Management

Not specified

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

B2B Payment

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System

Finance

Not specified

Merchants of Record

Not specified

Payment Processing

Debit Card Support
Gift Card Management
Online Payments
POS Transactions
Receipt Printing
Recurring Billing

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

SaaS Billing

Not specified

Sales Tax

Address Validation
Consumer Use Tax
Exemption Management
Taxability Verification
Transaction Tracking

Subscription Management

Cancellation Management
Recurring Billing
Self Service Portal
Subscription Plan Management
Usage Tracking/Analytics

Tax Compliance

Not specified

Usage-Based Billing

Not specified

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