Company Website

Ratings and Reviews 44 Ratings

Total
ease
features
design
support

Ratings and Reviews 9 Ratings

Total
ease
features
design
support

What is PagerDuty?

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

What is Elecard Boro?

Elecard Boro is an enterprise-grade software platform built for real-time video stream monitoring and end-to-end quality assurance across distributed networks. Designed specifically for IPTV operators, OTT providers, and broadcasters, Boro provides the centralized visibility needed to safeguard broadcast integrity, automate compliance reporting, and maintain flawless viewer experiences. Operational Workflow: Boro deploys lightweight software probes at critical execution points throughout your delivery chain to continuously analyze UDP, RTP, RTMP, HTTP, HLS, DASH, and SRT streams. By centralizing multi-point stream data onto a unified server, network engineers can immediately correlate measurements, pin down the exact source of signal degradation, and receive instant, actionable alerts (via Email, SNMP, Webhook, PagerDuty, or Telegram) the moment an anomaly occurs. Key Features & Benefits: • Rapid Deployment & Scalability: Launch a monitoring probe in just 10–30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware of your choice. • Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact your subscriber base. • Broad Protocol Support: Analyze UDP, RTP, RTMP, HTTP, HLS, DASH, and SRT streams up to Ultra-HD resolution, complete with stream thumbnail capture. • Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting. • Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI.

Media

Media

Integrations Supported

Slack
Zabbix
Bitrise
Bugsnag
Cased
Coral
Dagster
Evolven
Freshservice
HaloCSM
Jira Service Management
Powercode
Pylon
Quickwork
Rippling
StarfishETL
Swimlane
Tidal Saver
Zoho Directory
anecdotes

Integrations Supported

Slack
Zabbix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

License types:

1. Boro Service – A cloud-based subscription license. Monthly billing, with statistics stored on the Elecard cloud server.

2. Boro Solution: An on-premise deployment. Permanent license allowing customers to install the Boro server within their own infrastructure.

The price depends on the total number of monitored connections.

Both options require at least 25 connections to start.

Demo versions:

1. Online Demo: Instantly explore the platform in view-only mode via an online demonstration project directly from the Elecard website.

2. Trial Version: Request an evaluation copy to deploy and test the full functionality within your own local infrastructure.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PagerDuty

Date Founded

2006

Company Location

United States

Company Website

www.pagerduty.com

Company Facts

Organization Name

Elecard

Date Founded

1988

Company Location

United States

Company Website

www.elecard.com/products/quality-control/boro-service

Categories and Features

Agentic DevOps

Not specified

AI SRE Agents

Not specified

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Not specified

Issue Tracking

Issue Scheduling
Project Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management

Contract/License Management
IT Service Management
Inventory Management
Supplier Management

IT Management

Scheduling
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Release Management
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Project Management
Release & Deployment Management

Log Management

Data Visualization
Event Logs
Remediation

Network Management

Not specified

Network Monitoring

Diagnostic Tools
Real Time Analytics
Server Monitoring
Uptime Monitoring

Runbook Automation

Not specified

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management

CPU Monitoring
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring

Website Monitoring

Event Logs
Event-Based Notifications
Mail Server Monitoring
Real Time Monitoring

Categories and Features

IPTV Monitoring

Elecard Boro is a robust software-driven solution for monitoring IPTV, aimed at maintaining exceptional quality in live television distribution within IPTV and OTT networks. Utilizing a flexible client-server framework, Boro strategically places probe instances throughout multicast IP networks and OTT edge locations, enabling it to continuously monitor numerous SPTS and MPTS channels in real-time. The platform meticulously tracks essential IPTV performance metrics, such as Transport Stream syntax, ETSI TR 101 290 priorities, SCTE-35 ad insertion markers, and the integrity of HLS/MPEG-DASH manifests. With a user-friendly centralized web interface, real-time bitrate visualizations, and management capabilities for multiple users, Boro empowers IPTV engineers to efficiently oversee both headend operations and delivery paths. Automated notifications alert Network Operations Center (NOC) teams immediately in the event of signal disruptions, PID losses, or stream interruptions, ensuring high service reliability, improved subscriber quality of experience (QoE), and effortless integration into automated processes through its API.

Not specified

Network Monitoring

Elecard Boro is an advanced client-server software solution designed for instantaneous network surveillance within distributed media delivery systems. It provides broadcast engineers, operators, and network operations centers (NOCs) with the tools needed to ensure constant oversight of multi-segment networks, which include edge nodes, headends, and cloud environments. By implementing lightweight software probes at both local and remote locations, Boro captures real-time streaming metrics, assesses network performance, and quickly identifies issues such as signal interruptions, packet loss, and transmission irregularities. The platform features automated notifications, a user-friendly web interface, and comprehensive analytical dashboards, enabling engineers to streamline network troubleshooting and minimize downtime. With compatibility for key transport protocols (SRT, UDP, RTP, HLS, DASH) and adaptable API integration into current management workflows, Elecard Boro guarantees dependable end-to-end monitoring of network health for IPTV, OTT, and digital television networks of any size.

Bandwidth Monitoring
Diagnostic Tools
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Elecard Boro is a sophisticated software tool designed for efficient root-cause analysis and real-time troubleshooting in video transport networks. This solution aims to enhance incident response in intricate broadcast and OTT settings by utilizing distributed software probes that monitor live streams for issues such as packet loss, jitter, buffer underflows, and protocol discrepancies. In instances of stream degradation or failures, Boro accurately identifies the problematic network segment, significantly reducing the mean time to repair (MTTR). It offers comprehensive logging of errors, EBU R 128 loudness measurements, indicators for timestamp gaps, and frame thumbnail histories, providing extensive visual data for quick diagnostics. Compatible with protocols like SRT, UDP, RTP, HLS, and MPEG-DASH, Boro also automates failure alerts through webhooks, emails, and SNMP traps. With Elecard Boro, Network Operations Center (NOC) and engineering teams can effectively pinpoint transport issues, confirm redundancy failovers, and ensure seamless content delivery.

Alerts / Escalation
Bandwidth Troubleshooting
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

QoE/QoS Monitoring

Elecard Boro is a cutting-edge software solution tailored for the concurrent monitoring of Quality of Service (QoS) and Quality of Experience (QoE) within OTT and digital television ecosystems. By assessing both the parameters of video transport and the actual quality experienced by users, Boro enables content providers to offer consistent streaming and adhere to top-notch quality benchmarks. The platform tracks essential QoS indicators such as bitrates, TR 101 290 errors, packet loss, and stream integrity, while also evaluating QoE aspects like silence, video freezes, black screens, and compliance with audio loudness standards (EBU R 128 / ATSC A/85). Featuring customizable testing profiles, dynamic analytics dashboards, and automated notification systems, engineering teams can identify visual quality issues before they affect the audience. Available for deployment on-site or within private cloud environments, Elecard Boro provides valuable insights, automated reports (in PDF, CSV, and JSON formats), and comprehensive API access for complete quality management.

Not specified

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